Occurring ever more frequently in the workplace, skills obsolescence is accelerated by teleworking and remote management, to the chagrin of the employees and managers who suffer from it. Here are some ways to curb this phenomenon. Skills obsolescence can be defined as the insufficiency or the expiration of the knowledge necessary for a worker […]
If you feel at home when staying at a hotel, it’s thanks to dedicated employees such as Rose-Anne Gabrielle, Director of Housekeeping at Hotel Le Germain, who ensures that your room is spotless when you open the door. Foray into the daily life of her team. What qualities are required to become a room attendant? […]
Like good wine, sommeliers improve over time or, more accurately, as they gain experience. It’s not simply a matter of getting a diploma. If you aspire to a career in the world of wines and spirits, here are some tips to achieve a higher level of competence. Pier-Alexis Soulière, named Quebec’s best sommelier in 2017, […]
The restaurant sector currently has a labour shortage. What realities do job seekers without a diploma have to consider to make their mark in this industry, namely a kitchen career? At the end of 2018, the Institut de la statistique du Québec revealed that there were on average more than 116,000 vacancies across the province […]
Serving coffee has become an art! And to get a job in a trendy café or a large hotel, barista training or training in latté art can be an asset. Here are three places for training with great reputation, for amateurs or professionals, individuals or merchants, experts or beginners! Saint-Henri Microtorréfacteur Jean-François Leduc, founder of […]
With the shortage of cooks, it’s a good time to put on an apron! But what does it take to be a chef? According to Jean-Louis Thémis, a cook and retired professor at the Institut de tourisme et d’hôtellerie du Québec (ITHQ), it is first and foremost essential to be fond of good food! Learn […]
The tourist industry, like many other sectors of the Canadian economy, is experiencing the effects of the scarcity of labour. In its case, however, these consequences are magnified by the growth of tourism across the country. In 2017, Canada welcomed a record 20.8 million international visitors. Domestic tourism is also growing, to such an extent […]
With the new attraction for mixology, bars are finding new life and bartender’s qualifications are developing. To demystify the vast world of alcohol, several schools have been started. But what exactly do they offer? Previously considered as a simple student job, where the tasks consisted of mixing only one type of alcohol and a liqueur, […]
As important as the dishes on the menu, the wine, and the person who recommends it – the sommelier – are an integral part of the reputation of a good restaurant, especially in hotels. Close-up on this exciting profession whose job prospects are very good for the next few years throughout Quebec. Server and Manager […]
Tour guide can be a dream job, because it lets you travel and share your passion and knowledge of a city, a site or a culture. However, it’s a seasonal job, often paid per assignment. How can you retain your clientele and employers? A tour guide is a professional, generally independent, who assists a group […]
The hospitality trades are open to professional retraining. Techniques of hotel management, business event coordination… all these diplomas provide quick access to these professions. Obviously, workers who have in their portfolio a college diploma (DEP) in tourism or hotel management have a head start. One of these DEPs is enough to be hired in a […]
Hospitality management education – The hospitality professions are in high demand in Quebec, across Canada and worldwide. They therefore open great opportunities for those who love to travel and experience life. To find out more, we talked to Jean-Thomas Henderson, a professor at the Institut de tourisme et d’hôtellerie du Québec (ITHQ) and at UQAM […]