F&B Supervisor - Northern Lights Alpine Kitchen, Banff Gondola

The Food and Beverage Supervisor under general direction trains, schedules and directs frontline staff to perform their duties to Guest Experience standards.

The starting salary for this position is $20.00 per hour.

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

• Work closely with the food and beverage management team to ensure the highest standards of service are met
• Assist in the efficient supervision of the outlet's staff
• Leading the team with a positive attitude and recognizing a job well done
• Providing daily oversight of F&B operations, including function and logistics organization, increasing sales and profitability, establishment and consistent delivery of exceptional guest service standards
• P/L responsibility for all aspects of the restaurant
• Assist with the recruitment, training, development and retention of high quality team members
• Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of food and beverage operations
• Become deeply ingrained in the operations of food and beverage in order to drive employee satisfaction, guest satisfaction and financial performance
• Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speed, improved business practices and attract and retain superior talent on our team
• Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
• Provide support to all of the Company's research and guest satisfaction programs
• All day to day operational issues providing daily supervision to the restaurant
• Assist with training, staffing, development, staff meetings, scheduling and payroll submissions
• Assist with planning and execution of functions
• Ordering, inventory and stock stake
• Coding and remittance of all invoices
• Cross promotion of all Pursuit attractions and divisions

• High attention to detail and good communication skills
• Strong customer service skills
• Experience with cash control procedures
• Food & Beverage background
• Experience in similar leadership role an asset
• Thrives in a fast paced and high energy work environment
• Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check

• Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. You'll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.