Specialty Tours Lead, Lake Minnewanka

Your daily pursuit is mentoring and leading your team, ensuring every guest enjoys a captivating journey filled with stories, insights, and memorable moments as they explore the wonders around them.

The wage for this position is $20.50/hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025. Preference will be given to candidates who are available for a contract from April 28-October 18.

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

• Be prepared for a fast-paced work environment with changing conditions

• Demonstrate a positive attitude and good communication skills

• Ensure that a high level of customer service is given to each guest

• Deliver high-standard interpretive commentary on board each tour

• Safely operate tour boats, in accordance with Transport Canada regulations Master Limited <60 Ton

• Participate in the global effort to keep all areas of Minnewanka clean and wildlife safe

• Manage inventory for specialty cruises

• Work alongside tour interpretation lead to conduct tour evaluations of specialty cruises

• Stay up to date with private chartered cruises and ensure proper preparations are made in terms of set up and food/beverage

• Set the standard and motivate a team of up to 15 to complete day to day tasks and ensure smooth daily operations

• Effective handling of complaints and disputes while adhering to and setting the example of hospitality standards

• High attention to detail and good communication skills

• Comfort and experience in providing feedback in a constructive manner to improve employee performance and engagement

• Ability to multitask in fast paced environments

• Ability to think calmly and clearly in any situation

• Be a self-starter and have a passion for motivating others

• Desire and passion to lead a team by example and set standards for hospitality

• Utilizes interpersonal and communication skills to effectively influence, and encourage others as well as creating an environment of mutual trust and respect

• Be solution oriented and strive to effectively solve problems in a timely manner

• Strong customer service skills

• Public speaking skills

• Mechanically inclined

• Second language an asset

• Cash handling experience

• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check
• Master Limited <60 Ton an asset