Banquet Captain

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo and grow your experience at one of the most unique sites in Calgary! The Wilder Institute/Calgary Zoo is seeking temporary, part-time Banquet Captains to assist with delivering memorable events and experiences in our unique venues. The Banquet Captains will be responsible for set up, delivery and tear down for both internal and external events including weddings, corporate events, high tea, and more. This is an incredible opportunity to help shape the memories for thousands of guests!

Our Purpose | We act for wildlife; saving species and inspiring people to join us.

Our Core Values | Drive impact, nurture connection, cultivate hope, and be bold.

Contract:

• Start Date: End of April 2025
• End Date: September 2025

What you will do:

• Manage the expectation of the event convener from their arrive through to the completion of the catered event
• Handle the food and beverage stock for the delivery of catered functions in accordance with the outlined policies and procedures of the organization
• Set up furniture, equipment and decor for catered functions as per the detail provided on the event contract
• Deliver food and beverage according to the standards and policies outlined within the organization
• Coordinate or direct hourly catering staff for the purpose of delivering catered events following the outlines of Customer Service and Profitability designated by the organization
• Complete Catering logs in detail related to the catered event and the delivery of that event
• Provide accurate information regarding consumables at a catered function for the purpose of invoicing, to include bar inventory and reconciliation as well as accurate guest counts for catered functions
• Assist in ensuring all policies and procedures are followed by catering staff through observing and reporting policy violations immediately to either the Banquet Coordinator and or the Food and Beverage operations manager

What you will bring:

• Minimum 1 year of experience in food & beverage service
• Minimum 1 year of experience in a supervisory or leadership capacity,
• Valid ProServe is required
• Friendly and outgoing towards colleagues and guests
• Ability to complete work independently and as part of a team
• Excellent written and verbal skills

Working Conditions:

• Able to work in fast paced environment
• Heavy lifting up to 50 lbs, walking and standing for long periods of time required
• Shift work required including late evenings, weekends, holidays

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

What the Zoo Offers:

• Discounts on food, beverage, and merchandise
• Participation in the Staff Pass Benefit plan
• A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada's leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you.

Apply by doing the following;

• Watch this video about the conservation work being done at the Wilder Institute/Calgary Zoo. (https://www.youtube.com/watch?v=8J1VH1MBXm0)
• Submit your resume with an optional cover letter via our online application system.
• Fill in the Application questions:
  • If hired, when would you be available to start?
  • What are your wage expectations?
  • Do you hold a valid ProServe?
  • Do you have any significant time off requirements?
  • Do you have any scheduling restrictions or days you cannot work that we should know about?

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and cover letter online by April 11, 2025 at 4pm MST.

The Wilder Institute/Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the organization's mission and vision. We recognize the value of diversity, equity, and inclusion, and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.