Boat Captain Tour Guide, Maligne Lake

• Provide an animated, interactive and personalized interpretation of the local history, wildlife, vegetation and geology related to Maligne Lake and Jasper National Park that exceeds our guests ‘expectations.
• Provide safe operation of the vessel while acting as the Master of the ship. Strictly following Transport Canada regulations and Maligne Lake Procedures.

The starting salary for this position is $19.50 / hour + $1.00 / hour for every regular hour worked.

This role begins May 5 and runs until October 14, 2025.

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

Tour guides/captains demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest

• Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations (Master Limited <60 tonnes)
• Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience
• Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements
• Maintain trip and mechanical logs
• Operate in a 1st responder role under direction from home base to any on-water incidents that you may happen upon during your tour
• Interact closely with our fleet maintenance team as to mechanical issues and effective operation of the tour boats
• Sustain a safe and clean environment in all areas controlled by Maligne Lake

• Passionate and energetic hospitality driven individual who enjoys engaging with guests on an ongoing basis
• Strong desire to create long lasting positive memories for guests
• Relaxed, flexible and able to handle a few curve balls
• Committed to Safety First and the highest quality of cleaning standards
• Work ethic and commitment to the team and guest
• Internally motivated with a consistently high level of energy
• Enjoy working in a busy, fast-paced environment
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
• Must meet the organization grooming and appearance standards
• High attention to detail and good communication skills
• Strong customer service skills
• Ability to effectively manage your time
• Public speaking skills
• To be certified by Transport Canada you must be a Canadian citizen or permanent resident
• Mechanically inclined
• Marine First Aid required (course will be scheduled during training)
• Class 4 driver’s license an asset
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check