Camp Coordinator, Columbia Icefield

This role will directly oversee the daily operations of the Columbia Icefield employee staff accommodation. The Camp Coordinator will ensure a memorable and positive experience for our Staff through implementing and delivering the Standard operating policies and procedures as they relate to our Service, safety and employee engagement standards and practices. This position will act as the "on the floor" daily leadership for our staff accommodation.

The starting wage for this role is $21.00/hour

This position begins April 13, and runs until October 25, 2025.

• $19.00 per day (taxable benefit) for housing and meals (single occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Active member of the Columbia Icefield leadership team, supporting peers & continually working at building a cohesive team which works together to achieve results.
• Review inventory, menu planning & grocery orders with the Chef to maintain standards of service are met and budgets/criteria followed
• Ensure all staff adhere to safety requirements and guidelines with handling and use of any chemicals that are within the WHMIS classification
• Assist, execute & close investigations in a confidential manner for accidents/incidents while following all procedures
• Greet and ensure all staff are introduced and trained with site operations & expectations of duties assigned. Provide supervision, guidance and support to all housing and kitchen staff and management. This includes but not limited to; training and development through coaching and mentoring, delegation of assigned job tasks, direction and assistance with personnel problems, employee evaluation and performance management.
• Ensure the health and safety of all camp staff and residents by enforcing all camp rules, health and safety policies and procedures.
• Ensure that quality camp services are maintained at an acceptable level for customer satisfaction and contractual obligations.
• Uphold camp and workplace health and safety standards
• Ensuring the camp cleanliness and food quality
• Troubleshooting minor maintenance problems as necessary
• Help with all the office duties such as checking staff in and out of rooms, supervising facility cleaner staff, and responding to staff concerns
• Ensuring all company policies and procedures are being enforced and adhered to all by field staff and supervisors
• Ensure that all service expectations, standards and qualities are being met and exceeded on a continual basis, providing employee coaching and direction as required.
• Act accordingly to all emergency and safety protocols taking on a leadership role as required for any instances that arise.
• Actively participating in team's activities during and after operational hours
• Leading opening and closing of our staff accommodation, task can vary from cleaning, employee move in/out, uniform cleaning and common room cleaning
• Other duties as assigned

• Post-secondary education or equivalent in work experience
• 2 years supervisory experience in the hospitality field with proven ability to manage and direct a team.
• Strong organizational, communication skills & proven strength in Problem Solving and ability to make decisions.
• Flexible (ability to work varying hours/days as business needs dictate),
• Valid Canadian driver's license (with less than 5 demerit points)
• Must have excellent interpersonal and guest relation skills
• Able to identify and act upon safety concerns
• A proven record as a team leader/motivator who works well under pressure, possesses strong attention to detail and time management skills
• Conflict management experience
• Computer proficient - Microsoft office
• Ability to thrive and lead in a fast-paced, sometimes high-pressure environment
• Must enjoy working in a remote location (camp setting) and have an outdoor enthusiast nature.
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check
• Standard First-Aid or higher an asset