Chalet Food & Beverage Assistant Manager, Columbia Icefield

Ensures the smooth running of the day-to-day operations for the restaurant, special events and all banquets

The salary for this position is $45 000 annually

This role begins April 20, and runs until October 18, 2025.

• $19.00 per day (taxable benefit) for housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Supervise staff and ensure that customer expectations are always exceeded
• Continuous improvement of guest and employee experiences, create the "WOW" experience
• On the spot guest service resolution, addressing customer complaints or issues, and resolve matters as expediently as possible
• Ensure food quality is following the guidelines set out by Food and Beverage Manager & Executive Chef
• Assist in the recruitment, training and daily management of staff
• Ensure implementation of the proper service standards, procedures, key notes when speaking to guests, clearing tables and moving through the buffet line within the outlets
• Keep the Food & Beverage areas clean and maintain exemplary food hygiene practices
• Oversee food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes
• Maintain employee records to ensure all have pro-serve & food safe
• Assist in achieving the revenue and profitability targets
• Build a high functioning and positive team
• Follow and improve standards based on guest needs and wants
• Attention to detail: train the team to see restaurant from a guest's perspective
• Demonstrate positive body posture and language
• Daily reports on promos, unsatisfied guests and feedback
• Help support all areas within the Hotel - keeping in mind 'one guest - one experience'

• 3+ years of experience in the food and beverage industry
• Diploma/ Degree within Hospitality focusing in Food and Beverage is an asset
• Experience building relationships and working on teams across all levels of an organization
• Proven track record in maintaining a high level of standards within the organization on and off the floor
• Effective communicator and able to implement and uphold service standards
• Driven to fostering a team building environment and creating positive guest experience
• An eye for detail and quality
• Shows leadership in a positive, calm, consistent & focused manner
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check