Host/ Bell Person, Columbia Icefield

Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

The starting salary for this position is $18.00 per hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

As a Host for the Glacier View Lodge, you will be the first point of contact for our global clientele. From assisting them with their luggage, to taking them on our world-renowned tours on the Athabasca Glacier and Skywalk, you will be there every step of their journey. This role also encompasses all roles at the Glacier View Lodge, so you will be an expert in all of our operational and experiential components.

This is a multi-faceted position and can include any, or all of the following:

• Delivering exceptional interpretive information to guests from around the world
• Providing guests with a personalized experience during their stay in Canada's only glacier facing hotel!
• Supporting the lodge with Front Desk and Housekeeping duties as required
• Bringing guests from the parking lot to the hotel for check-in handling luggage
• Handling luggage for GVL Tour Groups
• Being proactive with maintenance issues and safety concerns
• Attending the Glacier Adventure with the guests to continue their personalized experience.
• Maintaining cleanliness of the hotel daily
• Engage with guests every step of their stay
• Other duties as assigned

• Charismatic and comfortable with speaking to large groups
• Previous interpretive guiding, hotel front desk, housekeeping, experience an asset
• Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail) for the extended periods of time
• Commitment to becoming an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
• Guest service-oriented mindset and a passion for delivering memorable experiences
• Current Alberta Pro Serve Certification (Required)
• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Friendly, approachable, interactive nature
• Ability to think outside the box with quick, thoughtful judgement and a positive attitude
• Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
• Able to lift 50 pounds (suitcases, laundry bags and mail)
• Enjoy working with a team in a busy, fast-paced environment
• Very important: must be flexible to work mornings, evenings, split shifts or night shifts as required
• Meets the Pursuit grooming policies and standards