Housekeeping Supervisor, Pursuit Jasper

Housekeeping Supervisors hold the key to creating a restful and relaxing stay for our guests. They have the essential role of making sure the hotel is clean and sanitized for guests to recharge after their adventures.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Lead and supervise the day-to-day activities of the respective hotel department
• Assist the Executive Housekeeper with their duties
• Train housekeeping staff
• Check rooms to ensure cleaning and maintenance standards are observed (approx. 40 per shift)
• Handle guest concerns and/or complaints, and refer to Manager when needed
• Communicate room status with Front Desk
• Monitor work ethic and wellbeing of staff
• Ensure all public areas are cleaned and maintained through inspections approx. 3 times per day
• Ensure ADP timecards are up to date and correct for housekeeping staff
• Monitoring staff performance through data entry in spreadsheets
• Performance management of housekeeping team members including documenting of performance issues
• Report staff wellbeing and performance issues to Management in a timely manner
• Use of technology operating systems to communicate with other departments as required
• Other duties as assigned

• Minimum 2-year housekeeping experience
• Valid Class 5 Alberta Driver's License
• Previous leadership experience is an asset
• Must have strong English communication skills
• Ability to train and give direction
• Neat in appearance
• Good interpersonal skills and attention to detail
• Ability to accept direction
• Able to work with minimal supervision

• Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. You'll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.