Lift Operations Supervisor, Jasper Skytram

Your daily pursuit is guiding and motivating your team to deliver exceptional guest service, ensuring every guest has an unforgettable experience.

The starting wage for this position is $20.00/hour.

This seasonal role begins February 25 and runs until September 2 or November 3, 2025!

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

• Maintain and contribute to a safe and healthy workplace by enforcing and ensuring all safety procedures are followed. Leading by example with a safety- first mentality.
• Help display, support, train new lift operators to provide an interactive and professional experience that aligns with world-class and ultimate host standards.
• Plan, coordinate and work as part of the team to ensure all operational needs are communicated and met each day.
• Help to cover the front-line lift operations role. Adapt to changing needs to provide support and coverage.
• Report and collaborate with the Lift Operations management.
• Lead by example and create/ maintain a positive atmosphere.
• Serve as the escalation point for customer service issues, handle customer concerns and react quickly and professionally.
• Act as the manager on duty including opening and closing the property, perform safety checks and test flights.
• Train new staff members and provide ongoing feedback.
• Maintain daily operating and cleaning logs and assist with routine maintenance tasks.
• Adapt to high-pressure situations including operational issues, weather delays and maintain an up-to-date knowledge of operational and emergency policies and procedures.
• Serve as a First-Aid responder and assist with general property cleanliness.
• Staff transportation driver as needed.

• Proven leadership or supervisory skills.
• Previous lift operations or guide experience an asset.
• Valid driver’s license (Class 4 Alberta driver’s license is an asset
• Strong customer service, organizational and computer skills.
• Secondary language skills are an asset.
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check