Lift Operations Tram Guide, Jasper Skytram

Your daily pursuit is bringing iconic locations to life through storytelling, sharing fascinating facts and unforgettable experiences with our guests while guiding them on their adventures.

The starting wage for this position is $18.00/hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Operate the tram car safely, delivering engaging 10-15 minute presentations on local history, wildlife, and geology.
• Rotate between Tram Car Operator, Ticket Checker, and General Duties roles, supporting efficient tram operations and guest engagement.
• Scan tickets, greet guests, and manage pre-boarding, ensuring accurate flight logs and monitoring weather conditions.
• Maintain timely flight schedules, coordinating with team members to ensure smooth operations.
• Ensure property cleanliness, including garbage collection, snow removal, water tank refills, and groundskeeping.
• Provide customer service, answering questions, offering directions, and delivering items across the property.
• Support crowd control at the Upper Station during peak times for efficient guest flow and safety.
• Complete training to master operational systems and comply with safety and company policies.
• Collaborate with supervisors and staff to maintain compliance with company guidelines and uphold a positive guest experience.
• Stay passionate about outdoor adventure, inspiring guests through enthusiasm and knowledge.

• Strong communication and public speaking skills.
• Previous lift operations or guide experience an asset.
• Comfortable working at high elevations and altitudes in all weather conditions.
• Strong customer service, organizational and computer skills.
• Secondary language skills are an asset.
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check