Retail Supervisor, Columbia Icefield

As a Retail Supervisor you will be creating a successful environment for staff and an enjoyable experience for every guest that comes through our location.

The starting salary for this position is $20.00 per hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Oversee the sales and merchandising of souvenirs, clothing, and activity bookings
• Uphold our high standards of service, merchandising, and display
• Supervision of staff, coordination of staff schedules, delegate duties as required
• Ensure service is friendly, courteous, and professional
• Operate the point of sale system with accuracy and efficiency, the responsible handling of cash, credit cards, and cash out forms
• Keep the sales floor and storage areas clean and organized
• Communicate with co-workers and management, forward observations and comments in a timely fashion
• Monitor security in the retail environment
• Apply upselling and cross selling techniques to maximize the potential of staff incentives
• Collect feedback forms from customers, answering the phone, facilitating efficient inventory management and movement
• Uphold the high standard of environmental stewardship expected for all employees
• Perform regular staff evaluations and provide feedback
• Other duties as assigned

• 2-5 years of leadership and training experience
• Must get excited at the idea of living and working in a remote (yet very social) environment
• Previous guest service and cash handling experience
• Guest service-oriented mindset and a passion for delivering memorable experiences
• Speaks second language, an asset
• Mature, energetic, dependable and self-motivated
• Enjoy working with a team in a busy, fast-paced environment
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check