Retail Team Lead, Jasper Skytram

Your daily pursuit is leading the retail team in offering unique, locally inspired products while creating a welcoming atmosphere for our guests.

The starting salary for this position is $18.00 per hour

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Communicating with the inventory management team about product stock levels.
• Ensuring service is friendly, courteous, and professional.
• Operating the point of sale system with accuracy and efficiency.
• Responsible handling of cash, credit cards, and cash out forms.
• Keeping the sales floor and storage areas clean and organized.
• Communicating with co-workers and management.
• Forwarding observations and comments in a timely fashion.
• Monitor security in the retail environment.
• The application of upselling and cross selling techniques to maximize the potential of staff incentives.
• Collecting feedback from guests.
• Answering the phone.
• Facilitating efficient inventory management and movement.
• Upholding the high standard of environmental stewardship expected for all employees.

• Retail experience an asset.
• Attention to detail and strong communication skills.
• Proven customer service skills.
• Ability to take initiative on restocking, remerchandising, and regular cleaning duties.
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment at high altitudes. Be prepared for all weather conditions (Snow, Rain, Wind, Hail) as retail operations are at both the lower and upper terminals of Whistlers Mountain.
• Secondary language skills an asset.
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check.