Terrain Park Supervisor

Reports to

Mountain Manager, Mountain Operations Supervisor

Position Overview

The Terrain Park Supervisor works as part of the Mountain Operations team. They will assist in all aspects of the Terrain Parks including training new staff, ensuring all Terrain Park staff are competent in the Canada West Ski Area Associations Best Practices for Terrain Parks as well as Marmot Basin's procedures and policies, constructing/maintaining/testing Terrain Park features, ensuring the Terrain Park department is coordinated with the needs of other departments, and generally overseeing the daily departmental requirements under the direction of the Mountain Manager.

The Terrain Park Supervisor will also help maintain records and documents such as daily Terrain Park logs, Terrain Park incident reports, employee training files, etc.

The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions.

This is a full-time seasonal role, 5 days out of 7 per week. Alberta Employment Standards regarding probationary periods apply.

Qualifications

• Ski Industry experience (Terrain Park/Freestyle experience preferred)
• Previous supervisory experience
• CSIA/CASI Freestyle Instructor/Coach certification
• Able to ski/snowboard in all types of mountain terrain in varying conditions
• Risk management experience
• Physically & mentally fit, able to lift/push/pull 55lbs+
• Capable and willing to work outside, at times in severe weather environment
• Valid class 5 driver's license (or better).

Core Competencies

• Professional deportment with excellent customer service skills: experience dealing with guests and working collaboratively with co-workers
• Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations
• Strong team member able to take direction
• Motivated and observant; able to perceive needed tasks and complete them without direction
• Self-aware; able to identify strengths and gaps in own abilities and training
• Able to use taught skills and previous experience to problem solve
• Passion for working in an outdoor environment (recreational mountain pursuits are considered assets)

Job Duties/Responsibilities

• Plan the layout and construction of the Terrain Parks in collaboration with the Grooming/Snowmaking Supervisor
• Ensure all features, signage and fencing are maintained & tested as per Best Practices/CWSAA guidelines
• Coordinate Grooming/Snowmaking requirements with the Grooming/Snowmaking Supervisor
• Assist Safety Operations in responding to Terrain Park related emergencies and accidents
• Manage staff schedules and departmental payroll requirements to ensure sufficient staff for safe operation
• Training and scheduling as per Ski Marmot Basin's Terrain Park Training Manual, ski industry best practices and company policies/procedures
• Ensure all Terrain Park staff are competent in Terrain Park duties, daily operating procedures and emergency procedures
• Help maintain departmental records and documents including Stock Photos of all Terrain Park features upon construction and whenever any alterations are made
• Ensure the Terrain Park activities are coordinated with other departments

Additional

• Provide onsite supervision of employees

• Manage performance issues in a timely manner in the absence of the Mountain Manager/Mountain Operations Supervisor using company Corrective Action procedures

• Work in a safe efficient manner; point out any safety concerns that would put any employee or guest in an unsafe situation
• Good working knowledge and understanding of all Terrain Park/safety procedures; ensure staff compliance and excellence in same
• Help maintain an inventory of all Terrain Park tools & materials
• Ensure Terrain Park features are always maintained
• Ensure all opening/closing procedures are followed and completed in the Terrain Parks daily

Supplementary

• Respect and adhere to the company's policies and procedures as set in the "Corporate Policies", "Employee Handbook" and "Terrain Park Training Manual"
• Understand and adhere to Ski Marmot Basin's "Harassment Policy" and the company's "Privacy Policy".