Nakiska Winter Sports School Supervisor 2024/25
Wage: Earn up to $25.75/hr based on certification and experience.
Position Overview:
· To support all aspects of the Winter Sports School operation.
· Ensure the consistency and high level of staff well-being.
· Support the quality control of the guest experience.
Key Areas of Knowledge:
· Abide by policy and procedures as outlined in the Nakiska Resort Staff Handbook.
· Abide by policy and procedures as outlined in the Winter Sports School Orientation Training.
· Adhere to Nakiska Resort health and safety polices and incident /hazard reporting system
· Excellent knowledge of services and products offered by the snow school.
· In-depth knowledge of resort services and snow school operations.
· A strong knowledge of Canadian ski &/or snowboard instruction practices, (CSIA, CASI) is an asset, not a requirement.
Key Responsibilities:
· Be willing to accept all assignments that fit within your level of qualification and position in the Winter Sports School.
· Consistently present and maintain a neat, clean and tidy appearance and a professional image as a role model to all staff.
· Provide a superior level of guest service and mountain safety to all visitors and staff.
· Work with Senior Management to sustain and develop the quality of the snow school.
· Fulfill all duties delegated by the leadership team.
· Ensure performance goals are set and met in a timely manner.
· Organize and provide training and guidance to all instructors.
· Organize and delegate duties to Instructors, Daily Lead staff and Sales staff.
· Provide support, guidance and feedback to instructors and sales staff in a manner that is supportive, encouraging and promotes achievement within their role.
· Ensure that the staff are fulfilling their daily duties at set standards
· Prepare and deliver morning meetings for Instructors
· Provide clear communication with staff and guests via face to face, email and phone.
Key Skills:
· Have a strong work ethic with individual and team orientated work
· Active listening and effective communication skills
· Have a positive attitude, be punctual, reliable and responsible.
· Previous supervising experience preferred.
· Minimum level 1 internationally recognized qualification(s) in ski &/or snowboard instruction preferred.
· I.T skills essential; experience with email accounts, office, computer-based booking systems.
· Experience with money handling and cash out procedures preferred.
Application Requirements:
Own work VISA or legal status to work in Canada
· Cover Letter and Resume/ CV
· Proof of certification and active membership
· Criminal Record Check with clearance to work with children, dated within the last 12 months
Please forward your resume and cover letter to lcarey@skinakiska.com