Beverage Director

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

WHAT IS IN IT FOR YOU

• Subsidized on-site staff accommodation
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

The Beverage Director will be responsible for overseeing all beverage operations within the resort, ensuring the highest standards of quality, innovation, and customer satisfaction. This role involves managing the beverage program, developing new beverage activations, and maintaining strong vendor relationships. The director will also be responsible for inventory control, cost management, and ensuring compliance with corporate standards.

Job Duties Include:

The Beverage Director will be responsible to oversee all beverage within the resort as well as Public Relations and Marketing, photo shoots, and menu creation.

• Manage and lead the beverage and wine program for the hotel.
• Continuously, updating and executing new beverage activations and programming throughout the year.
• Operational focus on all bars of the hotel.
• Create and maintain professional working relationships with all beverage suppliers.
• Negotiate with vendors, order supplies, and manage inventories.
• Oversee and collaborates on the creation of new seasonal menus, new concept development, SOP creation, and corporate standards control throughout all outlets and Banquets.
• Ensure that all beverage venues and banquets areas fully comply with our corporate beverage programs and standards and that the correct products are always in place and being used correctly.
• Participate in recruiting, interviewing, hiring and training bar staff.
• Coach and mentor service staff, including bar team, and ensure accountability if expectations are not being met.
• Create and foster a positive service focused culture by consistently utilizing LQA and Forbes 5 star standards.
• Set a consistent standard for all executed cocktails within the hotels and ensure adherence at all times.
• Oversee the preparation of beverages and ensure quality of product served.
• Support and motivate the team to join cocktail competitions to represent the hotel.
• Interact with guests and members to develop loyalty and exercise great customer relations.
• Ensure bars are profitable by analyzing liquor costs and revenues.
• Set and maintain standards for safe food handling (EHC compliance), cleanliness and safety.
• Managing the beverage cost by working with our purchasing team to meet our beverage revenue and cost goals for liquor, wine, and beer.
• Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.
• Perform inventory and spot checks at month end and compare vs sales reports.
• Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
• Other Duties and Projects as assigned

• 5+ years’ experience as a bartender in a high volume restaurant/bar
• 3+ years’ experience as a manager or bar manager
• 3+ years’ experience curating cocktail menus
• WSET III certification or sommelier certification preferred
• Department Head experience preferred
• Extensive working knowledge of alcoholic and non-alcoholic beverages.
• Knowledge of local and state regulations related to alcohol service and health code compliance.
• Knowledge of basic accounting principles, personnel management and marketing.
• ProServe certification mandatory
• Inventory management

Visa Requirements: Applicants must be legally authorized to work in Canada.

Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS