Overnight F&B Supervisor - Guide's Pantry

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Our Guide's Pantry outlet provides prompt, professional and efficient service, offering fresh daily baked goods, gourmet sandwiches, salads, hot food, soups, decadent desserts and a range of hot and cold beverages. The one outlet at the Fairmont Chateau Lake Louise that never sleep, The Guides Pantry operates 24hrs 365 days of the year with a primarily “to go” service. Boasting the title of Fairmont Chateau Lake Louise’s busiest outlet, the Guide’s Pantry serves over 200,000 guests yearly.

Pay Rate: $25.96

Job Duties Include:

• You will be working overnight to help the outlet achieve 24-hour coverage
• Ensuring that the outlet maintains a first class and positive visual impact, including ambiance, cleanliness, orderliness, decor and service flows.
• To ensure that guest comments and complaints are thoroughly investigated and corrective actions are taken in order to prevent repetition of the complaint.
• Ensure that daily management and guests billing reports comply with company procedures and departmental guidelines.
• Be involved in departmental payroll and schedule process

• Minimum of two years of Food and Beverage experience, in a fast-paced environment. Post Secondary Degree in Hospitality or Food and Beverage Management is an asset
• Previous Food and Beverage Leadership experience.
• Displays high initiative and requires minimal supervision and direction.
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to maintain high service levels under pressure

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally eligible to work in Canada.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.