Resident Advisor - Winter 24/25

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

• LLSR lift pass (valued at approx. $1,500)
• Reciprocal discounts with other Ski Resorts
• Free group lessons and discounted private lessons through snow school
• Free LLSR recreational opportunities including guided snowshoe tours and tubing
• Free employee transportation from Lake Louise, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Friend and Family discounted day passes
• Retail, Rental and Repair discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes
• Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

Job Description

The successful candidate will be responsible for maintaining a safe and secure atmosphere in all Lake Louise Ski Resort properties including the resort and staff accommodation.

Job Responsibilities:

• Conducting security patrols of Lake Louise Ski Resort properties
• Enforce "conditions of residence" as outlined in rental contracts
• Liaison with local law enforcement and emergency service agencies
• Respond to complaints and conduct investigations
• Provide assistance and or information to employees and the general public
• Complete the required nightly security incident reports
• All other related duties as required by the Security Supervisor or Housing Management

Job Requirements/Qualifications:

• Canadian or international drivers license with clean abstract required
• Must be able to provide 3 years claim free insurance history up to now
• Ability to enforce rules, without being influenced by friends/work colleagues.
• Must be able to work independently with little supervision
• Strong communication and interpersonal skills
• Self-motivated and responsible to work with minimal or no supervision
• Must be physically capable of lifting/carrying 50 lbs.
• Self motivated, with high energy and an engaging level of enthusiasm
• First Aid, CPR, Self Defense and Mediation skills preferred
• Prior security/law enforcement experience is considered an asset

Work Schedule:

Night Shift

Dress Code:

Uniform shirt provided at cost, black pants/slacks in accordance with appearance standards