Bell Person, Prince of Wales Hotel

Your daily pursuit is creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience.

The starting salary for this position is $16.50 per hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

• Greet guests on arrival and help them with parking and their luggage
• Act as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the surrounding area, and entertainment options
• Own the lobby and other public areas of the hotels' cleanliness ensuring a welcoming arrival for guests
• Operates the parking booth to greet guests, direct traffic and take payments for parking permits

• Proactively offers concierge services to enhance guest's stay such as room deliveries, making dinner reservations and solving inhouse guest concerns
• Operate one of Canada's oldest elevators to transport guests
• Lead a daily walking tour of the hotel, highlighting the unique history and culture of the hotel and local area
• Craft and perform entertaining nightly presentations to 20-60 guests on the history of the hotel
• Communicates effectively with all departments offering help when needed

• Offers assistance to guests and teammates
• A utility player who assists other departments with a variety of job duties
• Perform other duties as requested by management

• Guest service or Bell Person experience preferred

• Work-ethic and commitment to the team and guests is key
• Willing and able to work solo or as part of a team
• Public speaking skills required
• Committed to Safety First
• Organized with a great eye for detail

• Self-motivated, energetic, and professional
• Kind to others and always bring your best
• An active listener and the ability to tell stories to guests
• Ability to work in a fast-paced environment managing multiple tasks at once
• Ability to anticipate guest needs

• Calm demeanor with conflict resolution skills
• Physically able to complete the duties required
• A good communicator, always suggesting ideas and solutions
• Helpful and friendly, willing to go the extra mile
• Relaxed, flexible and able to handle a few curve balls

• Ready for an adventurous summer!