Server, Prince of Wales Hotel

Your daily pursuit is creating memorable experiences for our guests by providing exceptional service that inspires tomorrow's adventure.

The starting salary for this position is $15.50 per hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

• • Serve Hotel guests in a welcoming, timely, and efficient manner
  • Acts as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the park and surrounding area, and entertainment options
  • Serve guests in our various outlets and services, including breakfast, afternoon tea, dinner, and lounge/lobby
  • Daily stock and clean the dining facilities area
  • Maintain knowledge of local beer, wine, and spirits
  • Maintain knowledge of menus and culinary/beverage specials to upsell to guests
  • Naturally engage with guests to offer exceptional guest services
  • Handle cash, credit, and room charge payments making nightly deposits
  • Responsible for following federal, provincial and Company policies and regulations for serving alcoholic beverages in a responsible manner
  • Listen to guest concerns and resolve issues to the best of your ability
  • Keeps record of potential safety and maintenance issues and communicates details to supervisor
  • Assists as needed with set up of rooms for special events, meetings, conferences and banquets
  • Assist guests and teammates where needed
  • Be a utility player who can complete a variety of job duties
  • Perform other duties as requested by management

• • 1-2 years experience in a full-service restaurant position
  • Alberta ProServe responsible liquor sales & service certification
  • Hospitality POS systems experience desirable
  • Physically able to complete the duties required
  • An active listener and the ability to tell stories to guests
  • Ability to work in a fast-paced environment managing multiple tasks at once
  • Ability to anticipate guest needs
  • Calm demeanor with conflict resolution skills
  • Motivated, energetic, and professional
  • Organized with a great eye for detail
  • Team oriented, positive, and upbeat
  • Kind to others and always bring your best
  • Good communicator, always suggesting ideas and solutions
  • Helpful and friendly, willing to go the extra mile
  • Relaxed, flexible and able to handle a few curve balls