Busser - Great Canadian Casino Vancouver

Under the direct supervision of the Manager, F&B Outlet, this position is responsible for maintaining cleanliness of the F&B outlet with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members. This position may be performed in a restaurant, buffet operation, on a casino floor or other areas. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Clears tables or counters a s soon as they are vacated
• Removes used dishes/glasses/cutlery/linen/paper products; disposes of them according to the outlet operational guidelines
• Cleans tables and counters according to outlet operational guidelines
• Assist in the overall maintenance of F&B areas including floors, walls, windows, etc.
• Assist Servers in replenishing coffee carts (if applicable)
• Assists with restocking as required and maintains a clean and tidy stock area
• Minimizes breakage by properly filling bus pans
• Collects recyclables for removal
• Provides guests with additional items as requested
• Performs opening and closing duties as required
• Runs food to guests as requested
• Cleans spills as they occur
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• Must be available to work a flexible schedule including evenings, weekends and holidays
• Minimum 6 months work experience
• Serving it Right Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Work Environment Considerations

• Regular restaurant or cafeteria environment, standing or walking for long periods of time and non-traditional work hours