Security Shift Manager, Great Canadian Casino Vancouver

Under the general direction of the Manager, Security, this position is responsible for overseeing security operations on a shift basis while establishing a safe and welcoming work environment for all team members. Is responsible for assisting with the implementation of security initiatives, ensures adherence to all policies and procedures, motivates and leads by example and provides a learning environment. Provides input to the Manager for Performance Evaluations, actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Provides leadership, direction and mentoring to the security operation on a shift basis as well as providing input for team member performance objectives and evaluations
• Oversees security operations on a shift basis: may schedule team members in some locations
• Implements security strategic plans as directed
• Responds and resolves security issues as escalated; provides de-briefing on critical incidents; escalates issues as necessary for resolution
• Reviews inspection reports and takes appropriate action
• Provides support in the administration of access/key control systems
• Conducts training for security operations; recommending training opportunities and efficiencies
• May be asked to assist with internal investigations by providing documentation, interviews, etc.
• May provide security support for personal protection and venue security to Theatre Operations
• Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities
• Prepares and submits monthly Staff Resource Planning Proposals for special events and implements once approved
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholder s (guests, ownership and team members)
• Ensures compliance with licensing laws, health and safety, and other statutory regulations
• Performing other duties as assigned or directed

Education and Qualifications

• Post Secondary education or suitable combination of education and experience an asset
• Must be available to work a flexible schedule including evenings, weekends, overnights and holidays
• Minimum 3 years of experience in security/surveillance; minimum 1 year supervisory experience
• Guard Force Training an asset; ASIS Certification an asset
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Fluency in other languages an asset
• Must be willing to recertify every 3 years for Use of Force Certification
• Computer literacy in MS Office
• Ability to successfully obtain a Gaming License
• Serving it Right Certification

Work Environment Considerations

• Regular office environment and non-traditional work hours will be required

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 23 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!