Parking Lot Supervisor

We are looking to fill the position of Parking Lot Supervisor at Fernie Alpine Resort. The successful candidate will be responsible for the overall organization and management of parking operations to ensure a smooth and efficient experience for guests. This role involves supervising parking attendants, coordinating traffic flow, maintaining safety protocols, and delivering exceptional guest service. Come join our team and enjoy perks such as discounts on lodging and lessons, endless ski/snowboard privileges, employee events, food and beverage discounts, and much much more!

You Will:

• Oversee and schedule parking attendants to ensure proper coverage.
• Train, coach, and support the team to provide efficient and courteous service.
• Monitor staff performance and provide feedback as necessary.
• Organize and direct vehicle flow within parking lots for optimal use of space.
• Monitor and enforce parking policies, ensuring compliance with resort guidelines.
• Respond to incidents or emergencies in the parking area, including managing weather-related conditions.
• Inspect parking lots regularly to ensure cleanliness and operational readiness.
• Greet guests warmly and provide clear directions to parking areas.
• Address guest inquiries or complaints promptly and professionally.
• Ensure the parking lot team delivers a welcoming and positive experience for all visitors.
• Maintain accurate records of parking operations, including staffing and incident reports.
• Collaborate with management to develop and implement parking strategies for peak periods.
• Assist in budgeting and resource allocation for parking lot operations.
• Adhere to the Resorts of the Canadian Rockies guidelines and policies.
• Know and follow all safe work procedures included in the Safety Management Program
• Know and comply with all expectations of the Injury Management/Return-to-Work Programs

You Have:

• Previous experience in a supervisory role, preferably in parking or operations management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and make decisions under pressure.
• Knowledge of safety and traffic management protocols (an asset).
• Ability to work outdoors in varying weather conditions, including extreme cold or snow.
• Physically able to stand, walk, and manage equipment for extended periods.
• Flexibility to work weekends, holidays, and peak operation times.
• Proficiency with basic administrative tools, such as scheduling software and reporting systems.

Whether it's the mountain culture, historic downtown Fernie, or just a love for skiing or boarding, Fernie Alpine Resort is the place to be. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however, only those candidates selected for an interview will be contacted. If you are interested in the position, please apply online with your resume and cover letter. Experience the Ultimate.