Qsr Food Services Manager

Job Description

Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! We are hiring for a QSR Food Services Manager to oversee national brands (Tim Horton's, Starbucks, Subway) as well as our own proprietary Aramark brands, at Thompson Rivers University in Kamloops, BC.

Why Kamloops is a great place to live:
• Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes.
• Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing
• Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few
• Amazing climate – 3rd mildest climate in a non-coastal city in Canada
• Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m

Why work for Aramark at Thompson Rivers University
• Work-life balance
• Slow summer season and December Holiday closure
• Competitive Base Salary
• Health & Dental Benefits with no waiting period
• Employer Matched Pension Program

Apply to this job if you:
• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your team
• Have strong operational experience
• Have a passion for coaching and mentoring and are comfortable delegating tasks
• Enjoy leading a diverse team in a fast-paced environment
• Are able to engage others and develop high performance within your team

Job Responsibilities

• Coordinate with Food Service Director on matters around Hiring, Layoffs & Terminations
• Coordinate with Food Service Director to meet targets (Top Line Revenue, Food Costs, Labour Costs for all locations)
• Manage / Train / follow-up with all Supervisors
• Managing the Training Schedule for any new upcoming promotions
• Coordinate with Supervisor that Food Safety /REV Standards are in compliance
• Maintain safety standards at the location
• Handle staff questions/concerns – and work with Food Service Director for any disciplinary actions
• Resolve customer complaints
• Coordinate with Franchisee District Managers for any store related training, promotions, and any additional support that is required to run operations smoothly.
• Maintain proper Payroll Procedures
• Ensure that a quality service is provided to all our Guests
• Resolve day to day Operational issues
• Other Duties Assigned by Food Service Director

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Excel at task delegation and work planning
• Able to organize, compose, and review daily financial reports
• Manage operational standards and team members
• Experience in Scheduling, Staff Positioning, & Conflict Resolution
• Customer service background preferred
• Previous experience in Quick Service, Clearview an asset (TIMS applications/ systems)
• Friendly and outgoing
• Positive attitude
• Previous management experience required
• Food Safe certification is also preferred, but we can help facilitate if need be

Education

Compensation

Range: $50,000 - $65,000

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Accommodations for job applicants with disabilities are available upon request

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.