Front Desk - Closing/evenings
December 18 2024
Industries
Arts, Entertaiment, Culture and Leisure
Categories Reception, Customer Service
Langley, BC • Full time
GYM RECEPTIONIST
Gold's Gym Langley is hiring a part-time Gym Receptionist, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!
About Gold's Gym Langley
Located just north of the expanding Langley city center - This is our franchises largest facility!
3 floors, pool, hot tub, saunas and steam rooms, exclusive ladies only sections, private personal training and a fully stocked supplement store.
The Gold's Gym brand has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and expertise he gained from training at the world famous "Muscle Beach" and opened up the first Gold's Gym on Pacific Avenue in Venice, California. At Gold's Gym, our goal is simple: We're here to help you Know Your Own Strength®. We are committed to helping people find their inner strength and reach their goals.
We are searching for a NEW team member!
What we need from you
Located just north of the expanding Langley city center - This is our franchises largest facility!
3 floors, pool, hot tub, saunas and steam rooms, exclusive ladies only sections, private personal training and a fully stocked supplement store.
The Gold's Gym brand has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and expertise he gained from training at the world famous "Muscle Beach" and opened up the first Gold's Gym on Pacific Avenue in Venice, California. At Gold's Gym, our goal is simple: We're here to help you Know Your Own Strength®. We are committed to helping people find their inner strength and reach their goals.
We are searching for a NEW team member!
What we need from you
- Service driven with an enthusiastic attitude.
- Previous customer service experience required.
- High school diploma required.
- Excellent written and verbal communication skills.
- Valid First Aid certification an asset.
- Fluent in English - Ability to speak other languages an asset.
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
- Knowledge of cash handling / previous experience with POS terminals.
- Ability work both alone and in groups.
- Critical thinking / problem solving skills.
- Must have reliable transportation (important for openers and closers due to limited bus services)
Time of Work - Must be available 3 days (can work up to 5 days afternoon-closing)
- Must be available to work 5:15pm-11:15pm Monday/Friday (We are hiring specifically for these days)
- Must be available to work (Saturday) from 4:15pm-8:15pm.
- Training shifts may be early mid day for the first 5-7 days of employment.
- *Additional shifts will be available for pick up.
- 3-5 shifts per week depending on performance.
Key Responsibilities (including but not limited to):
- Greet members and guest enthusiastically to encourage a positive culture at the club.
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
- Monitor member check-ins / Check-in guests ensuring all policies and processes are
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
- Complete all guest check in procedures.
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales.
- Check in all members and guests using the proper registration procedures.
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.
- Ensure proper upkeep and cleaning of front desk and facility.
What We Offer
- Positive, rewarding, and collaborative team environment.
- Complimentary membership.
- Discount on Gold's Gym merchandise and services.
NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Gold's Gym British Columbia is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://goldsgymbc.ca/
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
Compensation: $17.40 per hour
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
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