Under the general direction of the Manager, Security or the Director, Operations, this position is responsible for monitoring the day-to-day activities of security operations at the site level. Provides input on performance evaluations. Assists with the implementation all new security operations initiatives. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
Provides input for team member performance objectives and evaluations
Mentors, coaches and trains front line security staff, including best practices for the non-gaming record keeping system
Verifies security timesheets
Monitors, documents and reports internal and external violations, unsafe conditions, potential hazards, suspicious per sons and activities of the entire property as directed; prepares electronic statements via a non-gaming record keeping system
Enrolls guests into the Self-Exclusion Program
Overseeing crowd control for special events
Administers and maintains various critical security systems (e.g., Key Control, WINPAC, SIMS, Threat Management System)
Reviews surveillance files; maintains site surveillance equipment; reports issues
Enforces restricted access by unauthorized persons
Observes cashier transactions and slot drops (if applicable); escorts cash and cash equivalent movements
Conducts regular patrols of the entire property as directed; identifies risks and conditions that present safe ty issues for team members, guests, facility and company assets
Provides or assists with First Aid for team members and guests
Tags and reports found property; transfers to Lost and Found
Responds to, resolves or escalates security issues
May escort guests and team members or assign escort duties as required
Performs identification checks as required
Liaises and communicates effectively with all operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, regulatory bodies and police authorities
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Education and Qualifications
Must be able to work a flexible schedule including evenings, weekends and holidays
Minimum 2 years security experience in a gaming environment; supervisory experience an asset; surveillance experience an asset
Must be willing to recertify every 3 years for Use of Force
Occupational First Aid level 2 an asset
Serving it Right Certification
Ability to successfully obtain a Gaming License
Can understand, speak and write English; fluency in other languages an asset
Computer literacy in MS Office
Work Environment Considerations
Regular casino environment, standing and walking for long periods of time and non-traditional work hours
Your Benefits could include:
Extended health benefits after three months of employment including Dental, Vision, prescriptions, massage and many more
5 paid wellness days per calendar year after three months of employment
Company matching RRSP's after six months of employment
Employee and Family Assistance Program starting right away
Since you are applying from outside Canada, you application will be moderated by our team. You will receive an email once it's been approved.
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You must be legally entitled to work in Canada in order for your application to be considered.
I am legally entitled to work in Canada
Application from outside Canada
Finding an employer that will assist you in your work permit without knowing you is utopic.. Employers simply do not consider non-resident applications. We strongly recommend that you immigrate to Canada before you start looking for employment.