General Manager

Create exceptional experiences in remarkable destinations

What we offer

True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on the job training and great opportunities for advancement.

Summing it up

• A strong background in hospitality management, exceptional leadership abilities, and a genuine commitment to creating exceptional guest experiences.

What you'll be doing

• Direct operation of the hotel to drive revenue, manage costs and maintain quality standards.
• Lead the property as its brand & culture ambassador and create an environment where team members feel inspired and engaged.
• Develop the annual budget and sales & marketing plan while ensuring the budget goals in all departments are attained.
• Shape customer feedback to be constructive and provide strategic direction to continuously improve overall ratings.
• Be active in local community organizations.
• Embody leadership by setting performance goals for employees, hands-on coaching & support. Innovate & reward those high achievers.

Who you are

• You have 5+ years experience as a leader in a hotel or resort environment.
• A desire to continue learning with an understanding of hotel management practices, relevant laws and guidelines.
• Computer proficiency, you're competent in Microsoft Outlook, Word & Excel.
• The safety and well-being of your team is important to you and you can act in emergency situations.
• Possess a valid driver's license.
• You have strong working knowledge of property management systems and other industry software.
• Strata title resort experience considered an asset.

Who we are

Our mission at True Key Hotels & Resorts is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests and owners.

This position is only open to Canadian Citizens, Residents or those possessing a valid Work Visa.