Chef de Cuisine, Suites

Position: Chef De Cuisine Chef, Suites

Department: Hospitality

Reports to: Executive Chef

Have you ever cooked for over 18,000 plus people in less than 3 hours? 18,865 people to be exact! Can you close your eyes, and imagine what the experience is like cooking for that many people in that short of time? We are here to tell you that it is an exhilarating rush like nothing else. Pure, high-octane, adrenalin filled excitement is how we like to describe it and it is no place for the faint of heart. In the blink of an eye, your shift has both started and finished.

If cooking for a full arena of people is not exciting enough for you; how about preparing food for your favourite concert artist or professional athlete? Roger's Arena hosts nearly 150 events every year and it is home to your Vancouver Canucks NHL hockey and Vancouver Warriors NLL lacrosse teams.

We, at Roger's Arena, are looking for high energy, and passionate Chefs that are driven to flex their culinary might to exceed fan expectations. We offer an endless bounty of culinary offerings ranging from casual food fare to signature and elevated premium dishes that are unique to Roger's Arena. We are tireless and relentless in our commitment to sourcing only the finest ingredients for all our dishes. Our goal is to deliver industry leading hospitality, service, and food. Our fan's mean everything to us. We do, what we do, all for the fan experience. We will go to the end of the world and back to win a smile, a thank you, a fist pump, or a celebratory hurrah from a fan after biting into one of our signature dishes.

If you like the idea of working HARD from September to May to then being able to enjoy a quieter time and slower pace in the summer months, then you might have just stumbled upon your dream job. We make life changing, life altering and life lasting memories here at Roger's Arena.

If you have what it takes to be a part of something truly special where unforgettable moments are created that unite us all, please contact us immediately. We are making our team selections now; come play in the big leagues!

THIS IS THE GAME PLAN:

Your motto is simple- develop the best talent to deliver the best service. You put your fans and team members first and ensure the goal is always achieved right in the net- to have the best time at the game- win or lose. Our Chef de Cuisine, Suites will be the key back-of-house "Playmaker"- dynamic, adaptable, and motivating his/her team to achieve culinary supremacy. You will uphold an innovative culinary philosophy, creating fresh and nutritious cuisine that is aligned with a high-end arena fare. As the Chef, you will be responsible for overseeing the day-to-day back of house suite culinary operations that delivers superior and exemplary service of outstanding food to our Fans, and for the daily supervision and production of culinary operations. You have the ability to put together key relational, financial and leadership ingredients to build a team that implicitly believes in you. Through motivating and leading your team members, you will create unforgettable experiences for fans on their plates. You will deliver a culinary experience as fast, exiting and luring as the game itself.

GAME DAY EXECUTION:

• Provide the ultimate culinary experience for our internal and external fanbase.
• Lead the culinary journey for our private suite season ticket holders and their guests.
• Leads the culinary team to identify, evaluate, and continually improve service strategies to always ensure ours fans needs are 1^st .
• Provides leadership, development, and motivation of team to ensure fan-focused delivery is always paramount through consistent delivery of high-quality food in a thrilling atmosphere.
• Ensures great guest service through consistent and timely execution of all menus and recipes, training, and accountability of the culinary team in execution and by obtaining regular feedback through suite visits, premium client service member and fellow suite professionals.
• Oversee the hiring and training of all culinary team members, maximizing productivity and morale through team member engagement and ongoing development, and maintaining appropriate staffing levels per business needs.
• Responsible for the overall management of culinary staff including supervising activities of cooks and stewards.
• Participates in the menu planning and development and planning for all suites needs.
• Engages with fans, as well as team members to ensure exceptional hospitality is received at all times.
• Responsible for the safe service of food items and ensure we meet Vancouver Board of Health compliance.
• Maintains sanitation standards throughout the kitchens to comply with Provincial regulations.
• Oversees inventory of food product and coordinates product ordering and receiving within corporate specifications.
• Ensures food quality in presentation and production throughout the venue.
• Supports the mentorship and development of all culinary team members daily.
• Partners with other Hospitality and Rogers Arena Leadership to ensure a successful operation.
• Develops strong working relationships with suppliers and ability to benchmark food costing.
• Performs other duties as assigned or directed.

STATS NEEDED:

• Minimum 3 years' experience as a Chef or Sous Chef at a similar sized facility/ scope.
• Minimum 2 years' experience as Chef, experience in an entertainment-based facility an asset
• Equivalent Red Seal certification, a degree in the Culinary Arts or an equivalent combination of education and experience
• Impeccable creative culinary abilities
• An inspiring leader who has proven skills rallying a team to achieve its highest potential, and then driving it to the next level.
• Highly committed to a premium level of quality
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• Solid organizational skills with the ability to handle multiple projects at one time.
• Excellent written and verbal communication skills
• Displays a positive attitude, maintains enthusiasm and celebrates success.
• Understanding of and proven execution of Industry business principles
• Computer literate in systems related to the department.
• Level 1 and Level 2 Food Safe Certification
• Serving It Right License

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.