Front Desk Associate Morning Opener
- Greet members and guests enthusiastically to encourage a positive culture at the club
- Must be available to open 5:45 am
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters
- Monitor member check-ins to identity delinquent accounts
- Check in all members and guests using the proper registration procedures
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
- Promote club events, group fitness classes, and any other in-club events to members and guests
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed
- Club runs, ensuring club cleanliness is at par
- Customer service driven with an enthusiastic attitude
- Committed to delivering exceptional customer service and promoting client loyalty
- Have a positive attitude and outstanding, adaptive communication skills
- High school diploma required
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
- Knowledge of cash transaction processing procedures
- Positive, rewarding, and collaborative team environment
- Competitive compensation
- Complimentary home club membership
- Discount on Gold’s Gym products and services
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!