Housekeeping Crew Leader

Classification: Pre/Post-Event Housekeeping Crew Leader

Department: Facility Operations & Engineering

Reports to: Manager, Housekeeping

POSITION SUMMARY:

The Housekeeping Crew Leaders are responsible for supervising part-time housekeeping staff and ensuring all housekeeping work is completed efficiently and effectively. This is a part-time, hourly, events-based position. Shifts are primarily graveyard shifts from 11:00pm to 7:00am.

A typical shift includes:

• Directing, leading, and working with pre/post event housekeeping staff, ensuring work is performed in the safest and most efficient manner possible, and within time deadlines
• Coordinating work duties and materials for pre/post-event housekeeping staff
• Assisting with on-the-job training as required
• Maintaining and operating housekeeping equipment
• Maintaining housekeeping supply room; conducting weekly supply inventory audit
• Conducting regular safety and quality assurance inspections
• Providing written reports/status updates at the end of shifts
• Other duties as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Available to work graveyard shifts on weekdays, weekends, and holidays as required
• Previous experience in a housekeeping role
• General knowledge of cleaning chemicals and practice and of emergency cleaning procedures
• Able to work with various cleaning solutions with the appropriate personal protective equipment
• Physically able to walk up and down stairs, stand for a significant portion of the shift, repetitively bend, twist, reach and lift (up to 35 Ibs.), and use a radio
• Strong communication skills, with the confidence and ability to address a group of staff at briefings
• Able to present information and instructions in a clear manner
• Excellent problem solving and crisis management skills
• Confident, friendly, approachable, outgoing, team player; able to gain the confidence and trust of management, colleagues, direct reports
• Presence in the form of personal authority and maturity; ability to work independently
• Housekeeping/Cleaning Certifications; WHMIS Training
• Training or experience in dealing with persons with disabilities is an asset
• Fluent in a second or third language in addition to English is an asset

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

CLAC, LOCAL 501 BARGAINING UNIT POSITION