Rosewood Hotel Georgia is hiring for Spa Attendant.
Key Responsibilities
• Provide a welcoming environment to our guests by demonstrating consistent high levels of service.
• Assure the following areas are clean and tidy at all times: locker room, public areas, gym, and pool.
• Responsible for monitoring fitness facilities ensuring positive and friendly customer relations.
• Observes all activity within assigned areas offering assistance and instruction to guests/visitors.
• Follow Spa opening procedures. Be familiar with all hotel packages, promotions, prices and rates.
• Set and maintain water/tea stations. Maintain newspapers & magazines. Greet guests.
• Maintain knowledge of hours of operation, memberships, reservations, rentals, fees, products and merchandise.
• Escort guests to locker room
• Maintain knowledge of and comply with all Rosewood Spa policies/service procedures/standards.
• Responsible for ensuring a smooth Spa experience to our guests.
• Maintains impeccable standards of room and personal cleanliness, safety, and hygiene.
• Ensures compliance to all hotel policies, programs, and core practices.
• Other duties as assigned
QUALIFICATIONS:
• Minimum 1 year experience in a luxury spa environment, preferably within a luxury hotel. A background in fitness education and/or health related discipline is an asset.
• Knowledge of SpaSoft is an asset.
• Fluency in written and oral communication in English.
• Must be able to exert physical effort in transporting 10-15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.