Catering Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

At Vail Resorts, exceptional service is at the heart of everything we do, and our Food and Beverage team plays a key role in creating this experience. The Catering Manager leads the Catering & Special Events Department within the Food & Beverage team. Acting as the liaison between Food & Beverage, Group Sales, event organizers, guests, and other departments, the Catering Manager oversees the planning and execution of F&B events across multiple venues at Whistler Blackcomb, managing a team of up to 75 staff.

Job Specifications:

• Outlet: Whistler Blackcomb
• The budgeted range starts at $52,000 - $70,000. Actual pay will be adjusted based on experience
• Shift & Schedule Availability: Full Time, Year Round
• Skill Level: Advanced

Job Responsibilities:

• Deliver an "Experience of a Lifetime" to guests, clients, and employees.
• Lead and develop the Catering Team through recruitment, hiring, training, performance management, and development.
• Collaborate with the Group Sales Team to review and plan upcoming events, ensuring our offerings meet client needs. Participate in site inspections and pre-conference meetings.
• Ensure seamless execution of all catering events, minimizing disruptions to core business operations.
• Provide leadership and direction to the Catering Team with a unified vision, both departmentally and within the broader F&B division.
• Work with the catering chef and F&B team to create innovative menus and beverage offerings that are competitive in the market. Lead menu costing and pricing to ensure profitability.
• Foster a culture of safety by ensuring all safety training is completed and tracked for team members.
• Plan and implement recognition programs to maximize employee engagement and retention.
• Manage inventory of catering equipment and ensure appropriate items are shipped to event venues.
• Handle administrative duties such as scheduling, payroll, tip distribution, ordering, inventory, billing, and reconciliation.
• Maintain strong relationships with internal stakeholders, communicating relevant information as needed.
• Oversee dining operations, assisting in both front and back-of-house areas as needed.
• Participate in leadership forums to offer feedback on operations, training, and opportunities for improvement.
• Lead talent development, succession planning, performance evaluation, and continuous feedback for the team, including both leaders and employees.
• Manage labor, scheduling, and staffing issues, offering direction and solutions.
• Serve as a steward of the environment, leading efforts for Whistler Blackcomb and Vail Resorts' Zero Waste initiatives.
• At Whistler Blackcomb we work as a team. Support other areas of the business as required, contributing to smooth operations.

Job Requirements:

• High School Diploma or GED required; Bachelor's or Culinary degree preferred.
• Serving It Right certification.
• Minimum 3 years' experience in a Food & Beverage or Banquet facility.
• Minimum 5 years' leadership experience.
• Practical culinary experience and basic wine knowledge.
• Ability to work a highly flexible schedule, including nights, holidays, and weekends.
• Strong organizational and time management skills, with the ability to work under pressure.
• High attention to detail.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in MS Office and strong administrative skills.
• BC driver's license.
• Ability to stand and walk continuously, lift, and carry up to 50 lbs.
• Fluency in English; bilingual preferred.
• Skiing or snowboarding ability preferred.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 506215
Reference Date: 12/02/2024
Job Code Function: [[customString7]]