Housekeeping Manager

Working closely with the General Manager and other managers as a hands-on employee, you will be responsible for the successful operation of the Housekeeping department to ensure excellent guest experiences.

• • Manage the operation of the housekeeping, public space, and laundry areas.
  • Ensure that the rooms and public space areas are spotless and continually restocked and straightened.
  • Follow and implement processes, procedures, and standards for assigned departments.
  • Determine appropriate staffing levels for forecasted business and schedule employees accordingly.
  • Develop and implement processes for providing employees with customer service, technical, and safety training on an ongoing basis.
  • Coordinates room maintenance with the Maintenance Manager.
  • All other duties as assigned.

This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.

• Previous Housekeeping management experience required in a busy hotel environment.
• Proven leadership abilities.
• Understanding the need for punctuality, efficiency, quality control, and customer satisfaction.
• Maintaining professional behavior while creating a warm, fun, and hospitable environment to ensure all guests feel welcome.
• Ability to work evenings and weekends.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.

• RRSP matching contributions up to 3% of an employee's pre-tax salary.
• Comprehensive Group Benefit Program featuring Extended Health Care.
• Continued education assistance, "Scholarships".
• Participation in the Employee Canadvantage Rewards Program.
• Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
• Canad Inns Meal Plan, providing one complimentary meal per working day.
• Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
• Employee Referral Program.
• Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
• Career Growth Opportunities.