League Associate - Jam Sports Winnipeg

JAM is your one-stop shop for all things PLAY! Whether you're looking to find sports leagues across North America, or book a hilarious corporate team-building event, JAM does it all! We are looking for a new teammate to join us on our exciting adventure, as we connect more people through play than ever before!

Candidates must be a great fit with the JAM Core Values:

• Chase the Vision

• Deliver What You Promise

• Take Pride in What You Do

• Get Shit Done

• Treat Everyone Like Your Best Friend

• Find a Better Way

JOB RESPONSIBILITIES

Our League Associates are an essential ingredient to the success of our leagues. They go above and beyond each and every day to ensure 100% of the games are played each and every night!

The majority of your time will be spent focusing on the following tasks and projects:

• Managing sports leagues in the field 3-4 nights a week on the ground in Winnipeg MB to help with league set up tasks, training part-time staff and ensuring an amazing player experience.

• Ensuring that 100% of league games get played each day.

• Executing of leagues, ensuring all games run smoothly and efficiently.

• Retention of current players with exceptional customer service (via email, phone, live chat and in-person).

• Selling of leagues and programs to individuals and captains.

• Establishing a relationship with players and the community to support our growing brand.

• Helping solve discipline and injury issues that may arise during game

• Engaging with players each and every shift to ensure they are having the best possible experience before, during, and after the game.

• Assisting with other customer experience tasks as needed.

QUALIFICATIONS

High Energy

• Extremely upbeat and positive!

• Willingness to approach and chat with our vendors, facility partners etc. and maintain positive relationships with all contacts.

Details, Details, Details

• Taking care of the little details first makes putting on a big show easy!

• Must have incredible attention to detail and be a quick learner! 

Go Getter

• Be confident and motivated to call on and/or meet/work/deal with members, head office staff, and facility staff.

• Hardworking attitude. You are known for taking initiative.

Think Outside the Box Mentality

• We’re not looking for mediocre and old-school here. We want someone who has fresh ideas, can work on their own without being micromanaged, and is good at developing and maintaining relationships with our venue partners

Perfectly Seasoned

• We are looking for someone who has past experience in operations and customer service.

Well Spoken & Written

• You will need to be able to clearly articulate and communicate with the team on a day to day 

• Knowledge of a wide variety of sports rules and formats is an asset!

Quick On Your Feet

• Confidence in your ability to take control of a situation with a flair for being resourceful.

• Strengths in planning,  decision making, and creative problem solving.

Driver's License

• A valid driver's license and access to your own vehicle is mandatory

EXPECTED HOURS

• You will be working 20-25 hours per week

• The majority of your time you will be working 12:00-8:00pm Monday-Thursday and with some weekend work occasionally.

COMPENSATION 

• $21 CAD hourly to start

Application Deadline is Tuesday, April 1st at 10:00am EST.

JAM Is For Everyone.

We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, color, religion, gender, gender identity/expression/orientation, age, or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.