General Manager

Air Borealis is unique entity in Canadian aviation. Offering service to Northern and Coastal Labrador on a scheduled and charter basis with both fixed-wing and rotary-wing services, Air Borealis is a collaborative, mutually beneficial partnership between the Innu Development Limited Partnership, Nunatsiavut Group of Companies and PAL Airlines, a vital link for its customers, and an essential service provider to the communities in its network.

About Air Borealis

• 12 destinations within Labrador, Nain, Hopedale, Postville, Makkovik, Rigolet Happy Valley - Goose Bay, Black Tickle, Cartwright, Charlottetown, Mary's Harbour, Port Hope Simpson, and St. Lewis.
• Charter destinations to various fishing camps within Labrador, to the Torngat Mountains National Park, wildlife survey work with our Inuit partners, as well as to various locations amongst Innu Lands with our Innu Partners for their annual Outpost Program.
• 11 Fleet of Twin Otter aircrafts.
• Base location in Happy Valley - Goose Bay, NL

Based in Goose Bay, Newfoundland and Labrador, Air Borealis is looking for a General Manger with considerable experience in overseeing the accountability of a large complex operation, adept at motivating a team of aviation professionals, and confident in dealing with community and business leaders in Labrador. Comfortable in a leadership position while equally maintaining a willingness to learn from those around them, candidates should be both accustomed to delivering in high-pressure situations and conscious of the high profile associated with this position in the region.

The General Manager must be a skilled communicator who can effectively communicate and influence internal and external stakeholders. With a persistent focus on continuous improvement, the General Manager must be able to establish goals, objectives and constantly measure performance to foster continued growth and to make positive impact on our operation's success and with the communities we are privileged to serve. We are seeking a General Manager that leads by example, exemplifying integrity, professionalism, motivated to achieve results with strong business acumen. Having worked within the aviation industry would be considered an asset. If you have an appetite for the type of adventure only Labrador can offer, this is an exceptional opportunity to you!

Specific duties and responsibilities of this leadership role includes:

• Oversee and lead the continual evaluation and improvements of the commercial operation through direct control over the day-to-day operation, budgetary items and overall strategies while maximizing revenues and ensuring superior overall performance.
• Accountable for ensuring financial performance and process of commercial activity.
• Analyze fundamental systems to enhance any necessary improvements.
• Develop and implement procedures and policies to ensure exceptional service, and superior overall performance.
• Providing oversight on project and program management within Air Borealis, from inception to completion.
• Leading the development and implementation of new business strategies that create or improve processes and partnerships.
• Providing leadership and guidance to a diverse group of team members of Business Development, Sales, Charter Operation and Commercial Operation.
• Researching and participating in industry associations and events to tell the Air Borealis story and establish new relationships.
• Creating and delivering high-level progress reports to the core executive team.
• Other duties as assigned.

Other qualifications for this role include:

• Bachelor's degrees in business or related program or equivalent combination of education and experience required.
• A minimum of 5 years aviation experience in an airline or airport setting is an asset.
• A minimum of 5-7 years' people leadership and operations management experience.
• Excellent networking skills, recognizing the importance of building relationships with both internal and external stakeholders.
• Strong organizational skills with demonstrated ability to prioritize and multi-task in a fast-paced complex environment.
• Proven experience in managing RFP processes, identifying new opportunities, and motivating a team to execute.
• Exceptional communication skills with individuals at all levels of the organization, both written and verbal.
• Demonstrated ability to lead a team to deliver exemplary customer service.
• The ability to travel as required.

Management of the operations at Air Borealis is a one-of-a-kind opportunity in Canadian aviation coupled with the opportunity to experience all the adventure Labrador has to offer. If you are looking for an opportunity that gives you the chance to build your legacy in our industry, to make a difference in your community and to make your life in a Canadian destination unlike any other, please consider putting yourself forward to be a part of leadership of Air Borealis.

What We Offer - Employee Perks:

• Competitive pay.
• Comprehensive health benefits including medical, dental, vision, and life insurance.
• Defined Contribution Pension Plan.
• Employee Stock Purchase Plan.
• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts (hotels, rental cars, etc.).

In addition to your employee perks and benefits, you will also enjoy the positives of what the Labrador lifestyle has to offer, such as:

• Living in a stunning natural environment with Labrador's natural landscapes, rugged coastlines, and pristine bodies of water.
• All season outdoor recreation activities (snowmobiling, spending time camping and/or enjoying the cabin life, fishing, hunting, boating, kayaking, hiking, off-roading, etc.)
• Relaxing quality of life where Labrador is known for its laid-back lifestyle, friendly communities, and strong sense of community spirit.
• Cultural richness in that Labrador has a rich cultural heritage, primarily consisting of Inuit, Innu, and Metis, with a strong tradition of music, storytelling, and art.
• Strong community spirit as Labradorians are known for their hospitality and strong sense of community. Residents often come together to support one another in times of need, creating a tight-knit and supportive community.

Air Borealis is an equal opportunity employer; however, preference will be given to qualified beneficiaries of the Labrador Inuit Land Claims Agreement and members of the Innu Nation.

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