Tour Liaison (TAL - Yellowknife)

Tour Liaison - My Backyard Tours (MBYT)

Company Overview
My Backyard Tours, owned and operated by Tłı̨chǫ Adventures Ltd., offers experiences in Yellowknife and in the Tłı̨chǫ region. Our tours highlight the rich histories, breathtaking landscapes, and cultural traditions of the North. As part of the Tłı̨chǫ Investment Corporation, we are committed to creating employment opportunities that reflect the values and skills of local Indigenous communities.

Position: Tour LiaisonAre you passionate about sharing the beauty and culture of the Northwest Territories with visitors from around the world? My Backyard Tours is seeking a Tour Liaison to join our team, helping guests connect with our region's traditions, stories, and landscapes through exceptional experiences.

Key Responsibilities

• Conduct engaging and safe community and regional tours, sharing the history and culture of the area from Indigenous perspectives.
• Lead a variety of activities, including city tours, hiking, fishing, cultural practices, demonstrations and more.
• Transport guests, luggage, winter clothing rentals and supplies using company vehicles.
• Facilitate guest introductions to other tour operators and activities, ensuring smooth transitions.
• Provide exceptional customer service and always ensure guest safety.

Required Skills and Qualifications

• Strong organizational skills with the ability to prioritize and multi-task effectively.
• Excellent communication skills and a customer-focused attitude.
• Self-motivated and reliable, able to manage time effectively and work independently.
• Demonstrated professionalism, sound work ethics, and a commitment to safety.
• Class 4 and/or 5 Driver's License (mandatory).
• Standard First Aid and CPR certification (mandatory).
• Ability to identify and address workplace hazards and report concerns to the supervisor.

Additional Assets

• Knowledge of the region's history, culture, and natural environment, particularly from an Indigenous perspective.
• Experience in tourism, customer service, or guiding.
• Multilingual abilities (especially in Indigenous languages or Spanish) are a plus.

Compensation and Benefits
Tłı̨chǫ Adventures Ltd. offers a competitive compensation package and a unique opportunity to be part of a team that promotes cultural preservation and connection to the land. Priority will be given to candidates in accordance with Tłı̨chǫ Investment Corporation's hiring priorities.