Recreation Programs Resource Supervisor

Department: Recreation Programs

Type of Contract: Contract, Seasonal

Work Location: Milton, ON, L9E 0C6

CH Site: Glen Eden

Posting Start Date: November 6, 2024

Posting End Date: November 22, 2024

Your Opportunity

The primary responsibilities of this position include:

• Support the Recreation Program Coordinator and Sr. Department Supervisors with day-to-day work processes to achieve departmental goals.
• Help to ensure the quality of program delivery by contributing to the successful operation and supervision of Recreation Programs at Glen Eden
• Facilitate program delivery by providing administrative support to the Recreation Programs team
• Data management including staff scheduling (adjusting schedules, tracking availability), ensuring payroll accuracy using this information to recommend adjustments to program inventory
• Tracking program enrollment, development of class lists or program rosters, and creation of other program supporting documents.
• Support with recruitment and on-boarding of staff
• Serve as an on-site resource for Recreation Programs staff, including preparation for lessons, set up/take down of equipment, responding to parent questions, comments, and concerns Support sales and fulfilment of walk-up Private Lessons and Discover Ski/Snowboard Program
• Assist with supervision of recreation programs, including staff training and in-program supervision
• Work in accordance with the Conservation Halton's Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals.
• Other duties as assigned

Your Qualifications

• College diploma or University Degree in Business Administration or related discipline and/or equivalent combination of education, training, and experience are an asset
• Experience in sales and data processing
• A customer service mindset with the ability to think creatively, strong problem solving, and decision-making skills in managing guest interactions and internal/external stakeholders
• Strong interpersonal and communication skills to effectively communicate with program lesson families, staff and volunteers
• Ability to work effectively both independently and in a team environment
• Ability to adapt or adjust plans to accommodate guest needs, weather, or other operational considerations
• Specialized training, experience, or certification in activities or facilities relating to Recreation Program activities are considered an asset:
  • CASI, CSIA, ACA, CADS
  • Working knowledge of HighFive, OCA, or similar Childrens Programming standards an asset.
• Demonstrated organizational and time management skills, able to multitask and manage competing priorities while maintaining attention to detail
• Proficient with MS Office platform, and confident with data processing. Experience working with scheduling and communication software (Dayforce/Sling)
• Able to lift up to 40 pounds, stand, and walk for long periods of time
• Ability to work outdoors in a variety of weather conditions
• Successful candidates are required to provide a Vulnerable Sector Check (VSS), to verify the absence of a criminal record for which a pardon has not been granted (if over 18 years old). *Cost covered by Conservation Halton up to $30.00.
• A valid Ontario Drivers Licence, minimum Class "G2", with a satisfactory Driver's Abstract is required. *Abstract completed by Conservation Halton.

Your Reward

• Starting at $21.73 per hour
• Part time and full-time hours available; hours may vary depending on availability
• You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
• You will work with a creative, talented and solutions-focused team
• You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
• Free access to Conservation Halton and Conservation Ontario parks
• Season passes to Glen Eden
• Discounts on Conservation Halton/Glen Eden services, food and merchandise

Our Core Values

Diversity and Inclusion - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.

Learning and Innovation - We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.

Person-Centered Service - We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.

Collaboration - We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.

Sustainability - We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.

Integrity - We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.

Resilience - We are positive and proud of our ability to quickly and effectively respond to change.

To Apply

Please visit the link to apply online and have your resume ready to complete your application: Click to apply

We thank all applicants for their interest however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. To discuss accommodations, please contact hr@hrca.on.ca.

Pursuant to the Municipal Freedom of Information and Protection of Privacy Act, personal information provided through the recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act R.S.O. 1990, c. C.27, s. 18 (1), as amended, for the purpose of determining eligibility for employment and volunteer positions with Conservation Halton. Personal information is collected and managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Questions about the collection of information can be directed to the Freedom of Information Coordinator, Office of the President & CEO, 2596 Britannia Road West, Burlington, Ontario, L7P 0G3, 905-336-1158 ext. 2236, admin@hrca.on.ca.