Restaurant General Manager

Job Description

• Annual Salary $70,000 - $75,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• Comprehensive Benefits Package
• Career Progression Opportunities

SSP Canada operates several restaurants throughout Toronto Pearson International Airport. Our restaurants include: Tim Horton's, Freshii, Boccone, Mill Street Brewery, Urban Crave, Tap & Pour, Dirty Bird, Distillery Food Hall, Built Burger, and much more!

Responsibilities as a Restaurant General Manager

• Understand our guests are #1 priority
• Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
• Cost Control: Optimize food and labor costs to maximize profitability.
• Lead and Develop the Team
• Develop, plan and assign daily goals, tasks and Team Member assignments.
• Implement and maintain guest service standards
• Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
• Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
• Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

What We're Looking For:

• Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
• Experience & Technical Training: 4+ years Full-Service (with bar) restaurant management experience required. Culinary background is desirable.
• Safety Certification: Relevant certifications include Food Handlers' Card.
• Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Ability to obtain clearance on a 5 year Transport Canada background check

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.