Resort Sales & Conference Specialist

There are some GREAT PEOPLE out there... we should know we hire them!

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

RESORT SALES AND CONFERENCE SPECIALIST

Full Time

Salaried

Application Deadline: December 1, 2024

Do you thrive on organization and details? Do you take pride in providing remarkable guest service in a fast-paced convention environment? The Resort Sales and Conference Specialist will play a key role as a member of the Resort Sales & Planning team, working with internal and external clients to determine and communicate all event needs. If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.

The job involves:

• Collaborating with internal and external clients to determine event objectives, budgets, and all other requirements
• Developing relationships with meeting and event planners to exceed expectations and deliver amazing guest experiences
• Designing detailed event plans, including timelines, menus, room setups, etc.
• Creating Banquet Event Orders to communicate all necessary information to internal teams.
• Playing a key role working with other internal departments (Banquets, A/V Production, Hotel, Kitchen etc.)
• Managing the organization and completion of weekly distribution of Banquet Event Orders, change logs, and running weekly BEO Meetings
• Conducting in-house site tours and pre-conference meetings
• Conducting post-event evaluations to determine how future events could be improved
• Oversee accurate delivery of final program billing
• Assisting in a Sales Capacity when needed to maintain business levels, retain current clients, and attract new clients
• Adhering to compliance and workplace policies, internal control procedures, and AGCO directives

The ideal candidate has:

• College diploma or equivalent work experience required, with a preference given to Hospitality/Tourism specific
• Minimum 3 years' experience in meetings and events preferred
• Computer proficiency with Microsoft Outlook, Excel, Word, and Power Point required
• Experience with Delphi/Amadeus systems preferred
• Certified Meeting Professional (CMP) designation preferred
• Proven ability to create strategies and initiate tactical plans to reach goals
• Strong written and verbal communication skills
• Superior organizational skills and effective time management

We thank all applicants for their interest, however, only those selected for an interview will be contacted

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos