Cashier/coat Check Attendant

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter (now X).

Job Responsibilities

The Cashier/Coat Check Attendant role receives guidance from the Banquet/Beverage Captain, the Operations Manager or the Senior Operations Manager. The role of the cashier/ coat check attendant is to provide exemplary customer service while receiving payments and assisting guests with the coat check.

• Ability to provide excellent guest service while working in a very fast-paced environment
• Know and comply with all ARAMARK and client policies and procedures regarding safety, security, and emergencies.
• Receive payment by credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, or credit due to customers.
• Proper payment handling including, greet and servicing guests at the registers, taking orders, and accepting payments, handling debit and credit cards.
• Communicate and assist guests with the coat check process.
• Hang and organize coats within the numerical order system
• Return coats and items using the numerical order system to guests in a friendly and efficient manner
• Maintain and organize coat check area, ensuring cleanliness at all times.
• Accurately complete paperwork referring to lost or stolen articles
• Communicate and assist guests at the concession stand
• Stock and restock items as necessary
• Perform opening and closing duties.
• Work cooperatively with other staff to ensure a professional and enjoyable work environment.
• Build and maintain relationships with management and team members
• Additional duties as assigned or required, may be occasionally required to work functions outside of the cashier department such as the beverage department.
• Smart Serve Certification is required as serving alcohol will be part of the position based on business requirements.

Qualifications

• •1+ years of point of sale experience with a strong knowledge of customer service.
• Smart Serve Certification is required.
• High School Diploma or equivalent.
• Previous customer service experience preferred
• Previous cash handling experience preferred
• Basic math & counting skills required
• Must be able to work independently with limited supervision
• Complete Food Handler and Alcohol Service trainings as required by location

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).