New Media Specialist
Duties and Responsibilities:
Reporting directly to the Manager, Digital Learning New Media, the incumbent provides professional technical expertise, guidance, and advice in the area of immersive technology for the delivery of technical activities. The incumbent, working as an integral member of the New Media team, supports faculty and students with projects and experiences related to immersive and digital learning using various platforms, technologies, and equipment.
The position supports student learning, informal and formal training and instruction, and the development of proficiency of XR (Augmented, virtual and mixed reality) application use, 360o video, and relevant platforms, tools and methodologies in the Experience Studios and the Creation Suites.
This position supports and fosters communities of practices for XR in teaching and learning - both with students, instructors and researchers.
In addition, the incumbent sets up and operates a wide variety of digital video recording equipment in a production studio or on-location to create instructional media; directs studio recordings; video edits a variety of educational media; selects and prepares virtual media assets and provides technical support during immersive learning events for the Experiential Learning Hub; performs other operations and production duties as required to fully support the academic needs of clients. The incumbent maintains the departmental website, performs production studio duties and on-location production support, and performs other operations and production duties as required.
Qualifications:
The incumbent must possess the following qualifications:
• The incumbent must be aware of the operational capabilities, characteristics and limitations of a wide range of complex immersive learning technology and software, media production and must display proficiency in their operation.
• Knowledge of digital video encoding formats and standards is also required. Strong video editing skills are required.
• Must be familiar with the design and integration of media into digital course delivery systems.
• The incumbent must also be able to direct (or work as an integral member of) a production team that must meet daily deadlines.
• The different levels of technical training provided to users require an ability to assess, adapt and design training sessions aimed at user's needs and knowledge.
• The incumbent will have experience in the following areas:
-Demonstrated experience in the delivery of customer service.
-Demonstrated ability to understand and evaluate technical issues and be able to explain technical decisions and features to both management and clients.
• The incumbent must also be able to work collaboratively in a team-oriented environment across various departments to meet daily deadlines.
• Excellent visual and verbal communication and organizational skills are required.
Education and Experience:
The above is normally acquired through the completion of:
• Completion of a three-year post-secondary college diploma in a field such as Media, Software Programming, Media Production and Design, or equivalent.
• Minimum 4 years' experience, including video and audio equipment operation, studio, and video editing.
• Experience in supporting immersive events, including managing and using VR headsets in an educational context, is required.
• Experience providing technical training in an educational context is required.
• Experience with 3D modelling and design, motion graphics, and conducting workshops are encouraged.
• Equivalent combination of education and experience would also be considered.
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.