Front of House Supervisor, Full Time
Working Title: Front of House Supervisor, Full Time
Employment Status: Full-Time
Starting Hourly Rate: 20.00
Address: 151 Lansdowne St W Peterborough ON K9J1Y4
New Hire Schedule: Event Days (30-40hrs a week)
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
Job Summary
Now, if you were to come on board as a Supervisor, we'd ask you to do the following for us:
- Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all
- Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
- Lead, train, coach and mentor the team
- Answer guest inquiries and address concerns in a timely manner
- Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs
Think you have what it takes to be one of our Supervisors? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.
- Minimum two years' work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
- Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
- Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
- Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
- Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
- Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry
- Smart Serve certification required
- Wine and/or Wine service education would be an asset
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.