Business Operations Coordinator

RBC Global Asset Management ("RBC GAM") is the asset management division of Royal Bank of Canada providing global investment management services and solutions to both individuals and institutional investors. RBC GAM manages approximately $680 billion in assets worldwide and has over 1,600 employees located across Canada, the United States, Europe, and Asia. For more information, please visit: https://www.rbcgam.com

What is the opportunity?

As a member of the RBC GAM Investment Solutions team, the Business Operations Coordinator will play a key role in managing RBC GAM's relationship with RBC Phillips Hager & North Investment Counsel ("RBC PH&N IC"). RBC PH&N IC is an important partner and client of RBC GAM and is Canada's leading boutique investment counselling firm overseeing $60+ billion of private client AUM.

The Business Operations Coordinator will work closely with the Managing Director responsible for RBC GAM's overall support of its relationship with RBC PH&N IC. The role will lead all business operations support initiatives to help service and grow RBC PH&N IC's business including event planning and coordination, partnering with marketing teams, and managing the team's overall schedule.

What will you do?

• Manage and maintain a master schedule of all internal and client events in which RBC GAM is partnering with RBC PH&N IC.

• Coordinate with the RBC GAM events team and RBC PH&N IC's five regional head offices to book meetings and manage client events.

• Support Investment Counsellor ("IC") client events involving RBC GAM to ensure seamless execution.

• Coordinate regular RBC GAM training sessions for RBC PH&N IC employees (both in person and virtual).

• Build out and execute a marketing plan to virtually profile RBC GAM's investment teams to RBC PH&N IC on a quarterly basis.

• Maintain a bespoke Salesforce database to track all IC meetings, feedback, sales practices, and compliance requirements.

What do you need to succeed?

Must Have

• 5+ years of experience in marketing/event coordination.

• Experience working with spreadsheet and word processing applications such as MS Word and Excel. Familiarity using CRM applications such as Salesforce also an asset.

• Amicable and persuasive verbal and written communication skills.

• Self-starter with an acute attention to detail and excellent organizational skills.

• Ability to work on multiple projects at once, prioritize effectively, and function in high pressure situations.

• Team player with the ability to work independently in an unstructured environment to meet tight timelines.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

• Access to a variety of job opportunities across business and geographies.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above