Coordinator, Uhn Leadership Development Programs

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Health Care Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Toronto General Hospital
Department: Talent Management
Reports To: Sr. Director - Talent and Learning
Work Model: Hybrid
Salary: To commensurate with experience and consistent with UHN Compensation Policy
Hours: 37.5 Hours per Week
Status: Temporary Full-Time (Contract End Date ~ March 31, 2026)
Closing Date: October 4, 2024

Job Summary

We are currently seeking a highly motivated and organized Coordinator to join the Talent and Learning Centre of Excellence within the UHN People and Culture team.

The Coordinator role is central to the seamless operation of UHN's leadership development programming - encompassing administrative and logistical support, budget management, event planning and scheduling, evaluation and continuous process improvement for programs and processes, and participating in internal meetings and events. The Coordinator will draw on their administrative, communications, events and project management skills to support the design and delivery of leadership programs and projects.

Key Responsibilities

• Plan and organize the logistics and scheduling of leadership programs and other program-related events, including negotiating and managing facility arrangements for room booking and set-up, working closely with IT and managing technical assistance, organizing catering, and other internal services teams and third party vendors
• Primary contact for leadership development training inquiries, which includes managing a number of inboxes in accordance with set out service level agreements
• For relevant leadership programs, produce/manage program pre-work and follow-up materials, such as learning journals, self-reflections, final attendance reports, etc.
• Support participant intake, registration, and communications for leadership development programs
• Maintain regular communication with program participants, facilitators and other stakeholders, including providing updates, responding to inquiries, and gathering feedback
• Track and analyze program metrics and participant progress; prepare reports and presentations for stakeholders
• Assist in managing the program budgets, including tracking expenses and ensuring cost-effectiveness
• Contribute to continuous improvement by identifying opportunities for program enhancement and implement changes to improve participant experience and program outcomes
• Own an assortment of administrative duties, including but not limited to, coordinating and scheduling meetings, managing and maintaining documents and SharePoint sites
• Special projects and other duties as assigned

• University Degree or post-graduate certificate in Human Resource Management, Event Management, Marketing or other related discipline.
• Relevant work experience in project management, event coordination, administrative support. Demonstrated experience in planning and implementation of events and programs.
• Strong interpersonal skills with a high level of professionalism and accountability. Ability to work well under pressure and use good judgment in assessing and responding to difficult situations.
• Outstanding customer service skills, and ability to interact with, engage, and build relationships with diverse stakeholders
• Strong organizational skills - scheduling, planning, coordinating, time management, and attention to detail
• Excellent verbal, written and multi-media communications skills. Excellent computer skills including Zoom, Teams, MS Word, Excel, Adobe, and PowerPoint
• Curiosity and interest in HR best practices and trends, contributing to UHN raising the bar on every event and program created.

Why Join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.