Event Manager, Technology & Operations

November 20 2024
Industries Bank, Insurance, Financial services
Categories Event, Congress, Banquet,
Remote
Toronto, ON • Full time

Job Summary

Job Description

What is the opportunity?

The Events Manager will support and manage internal and external RBC events, including conferences, meetings and employee engagement contests on behalf of internal partners and executives, including communications requirements. As the Event Manager you will work closely with the Senior Managers and the Director, Performance & Events on the planning and execution of T&O wide events, including leading event logistics and creating an exceptional attendee experience.

You will learn in an agile environment where the team's goal is to design and deliver best in class events, engagement programs and reward and recognition that enhance the RBC brand, culture and T&O strategy.

What will you do?

  • Provide Support to the Senior Manager and/or Director while implementing logistics support for various events the team is engaged with, including leadership events for the Group Head, Technology & Operations, as well as the Transformation & Chief Operating Office "TCOO" town halls, plus forums and meetings on behalf of internal partners.
  • Work in collaboration with other Event Coordinators, Event Managers and cross enterprise stakeholders to help with the design and management of selected T&O signature events, such as T&O People Managers Forum, Executive Leadership Forum and Senior Leadership Forums.
  • Collaborate with business partners to create and deliver enablement & engagement opportunities across T&O.
  • Build positive relationships with business partners by demonstrating competence and creativity in supporting their event requirements.
  • Communicate with internal partners and internal & external suppliers in a skilled and professional manner.
  • Improve the production and quality of PowerPoint presentations for internal partners.
  • Work in collaboration with the Senior Manager and/or the Director to conceptualize and write employee enablement & engagement scripts and video storyboards.
  • Support the communications team in preparing segment briefs for speakers, as well as for employee engagement proposals.

What do you need to succeed?

Must-have

  • 5 - 7years of industry experience associated with large scale event planning (in-person and virtual).
  • Knowledge of Request for Proposal (RFP) procedures and Banquet Event Orders (BEO), experience working with vendors (e.g. Event locations, AV teams, etc.)
  • Excellent aptitude for planning, organization, prioritizing and multi-tasking to meet conflicting demands, with the ability to identify challenges and propose solutions
  • Proven relationship management and effective verbal and written communications skills; strong customer service orientation; ability to interact effectively with senior level management.
  • Flexible attitude, teamwork and cooperation skills; collaboration, relationship building skills, sound judgement, diplomacy and discretion.

Nice-to-have

  • Certified Meeting Professional (CMP) designation (or working towards)
  • Technologically savvy, specifically with WebEx (Meetings, Events, Teams), knowledge of other Video Conferencing platforms.
  • Excellent proficiency with MS Office Programs (PowerPoint, Excel, Outlook, and Word).
  • Undergraduate degree and/or Graduate degree (Event Management, Business Administration, Communications), preferred.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities

#LI-Hybrid

#LI-POST

Job Skills

Brand Marketing, Client Counseling, Client Prospecting, Consulting Engagement Management, Creativity, Customer Relationship Management (CRM), Decision Making, Event Management, Event Planning, Group Problem Solving

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-11-20

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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