Housekeeper Wd1-gct

Under the direct supervision of the Manager, Housekeeping, this position is responsible for daily cleaning and maintenance of all public areas of the hotel while contributing to a safe and welcoming work environment. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Performs general maintenance and upcoming of site property, including regular compliance inspections and preventative care.
• Maintains site in a clean, hygienic manner ensuring environment is safe and hazard free.
• Upholds safety and security standards of the corporation including use of personal protective equipment as necessary.
• Assist in maintaining good public relations with patrons by ensuring customer service standards are achieved.
• Responsible for washroom repairs such as daily preventative maintenance of washroom fixtures; changing of hand soap/hand sanitizer; unclogging toilets and sinks using various tools and equipment; changing/replacing burnt out light bulbs; other related duties as assigned.
• Maintain a clean and safe work environment. Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.
• Ensures any trip or fall hazards are identified, i.e. wet floors or stairs. Ensures hallways and access routes are free of debris and waste.
• Is responsible for ensuring that said duties are carried out in compliance with departmental or Internal Control Manual policies and procedures.
• Promote and maintain the utmost integrity and the highest caliber of customer service and respect all patrons, team members and casino personnel.
• Occasionally, as directed by supervisor leads will be required to assist with the cleaning of sections on and off the gaming floor, which includes but is not limited to: cleaning of slot machines, cleaning of washrooms; replenishing supplies; removal of waste; cleaning of designated smoking areas; and dusting, vacuuming and mopping
• Ensures compliance with licensing laws, health and safety and other statutory regulations.
• Performs other duties as assigned or directed.

Required Skills/Knowledge

• Experience working in a fast-paced and busy environment.
• Being customer-focused and having the capacity to handle situations that demand diplomacy, tact, approachability, and assertiveness.
• Understand and adhere to established policies and procedures, including emergency procedures. (Familiarization with the location of exits and use of emergency equipment.)
• Ability to lift 20 kilograms.
• Strong problem solving and decision-making skills, coupled with the ability to remain calm under pressure.
• Show commitment to personal growth, development, and leadership opportunities.
• Proven written and verbal communication skills with the ability to communicate well.
• Bilingual (English/French) is an asset but not required.

Work Environment Considerations

• Work within a 24/7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays)
• Willing to submit to a criminal record check with results acceptable to our organization, standards and position.

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.