Human Resources Administrator

About Metro Toronto Convention Centre

Widely recognized as top-of-class by meeting and event organizers around the world, the Metro Toronto Convention Centre (MTCC) has hosted over 22,000 events in our four-decade history. We are proud to support the local tourism industry as one of North America's leading convention centres, having added more than eight billion dollars in direct spending economic impact to our community. MTCC is a Crown Corporation of the Province of Ontario and is proudly governed and led by an executive management team and an independent board of directors comprised of senior private sector business leaders.

The Metro Toronto Convention Centre prides itself on its professionalism and dedication to making every event it hosts memorable for its customers and guests alike.

For a behind the scenes look at how our team helps our customers create successful events, visit our Instagram page:

@lifeatmtcc

Job Description

Reporting to the People & Culture Manager, an opening has become available for a Human Resources Administrator within the HR/Payroll department. The successful candidate is a passionate HR professional with outstanding organizational and communication skills and are team-oriented, with a commitment to customer service excellence. This is a great opportunity to elevate your HR experience working in a fast-paced corporate environment.

Employee Relations

• First point of contact for all employees inquires and requests.

• Track all employee changes, updates and forward the required information to payroll.

• Entering and analyzing HRIS data, ensuring accuracy of information.

• Alerting department managers of upcoming due dates or training events

• Maintaining confidential employee files.

• Creating employment confirmation letters and other HR correspondence.

Recruiting & Onboarding

• Assist Human Resources in all efforts relating to recruiting.

• Post vacant / new positions through authorized and credible recruitment sources.

• Pre-screen all incoming resumes, set-up interviews as required, initial telephone screening if required. Ensure all candidates provide two current reference letters.

• Screen and conduct initial interviews and refer the best candidates to the department requiring the new employee.

• Organize company job fairs/volume recruitment efforts to hire casual employees as needed.

• Support New Employee Orientation training.

Employee Programs

• Assist Human Resources in coordinating employee events, meetings and receptions, as required.

• Process and track HR invoices.

• Maintain employee locker assignments.

• Maintain postings on Bulletin boards.

General Administration

• Act as the first point of contact for clients and visitors to MTCC, both in person and over the telephone.

• Provide a positive customer service experience by greeting visitors, responding to calls and inquiries promptly and providing updated event information.

• Ship and receive packages in a timely and effective manner.

• Coordinate adequate Reception relief coverage due to breaks and absences.

• Handle all internal boardroom and Human Resources bookings in Momentus system.

• Send out Flowers or make donations on behalf of the company to employees.

• Maintain new hires database and ensure all required forms/quizzes are received.

• Schedule meetings for the department as required.

Job Skills and Requirements

• University Degree or College Diploma in Human Resources

• Minimum 1 year of Human Resources experience in a supportive role

• CHRP candidate or working towards designation

• Prior HRIS experience is an asset

• Exceptional communication and customer service skills

• Experience in a unionized environment or in the hospitality industry would be an asset

• Strong presentation skills and experience in conducting Orientation

• In depth knowledge of the Microsoft Office suite with intermediate Microsoft Excel

• Ability to handle multiple projects simultaneously in a fast-paced environment

• Detailed orientated with excellent follow up skills

• Fluency in French is an asset

Interested applicants are asked to submit their application no later than:

September 27, 2024

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.