Property Manager, Tim Hortons
About Restaurant Brands International:
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Property Manager
Summary
The property management team is responsible for maintaining RBI's North American properties. The Property Manager is responsible for all property management-related concerns within their specific region. Responsibilities include the review and Reconciliation of accounts, SOAs & validating the integrity of the data within the designed software system, accurate and timely reporting, administration of monthly rent, CAM, Taxes and property management escalations. Reporting to the Senior Property Manager, this role works closely with the Operations team, Lease Administration, Accounts Receivable, Asset Management, Development, Finance and Accounting.
Roles and Responsibilities:
- Manage the assigned region to ensure that all lease data is maintained and updated in accordance with RBI internal quality standards.
- Liaise with landlords and franchisees on matters such as year-end reconciliations, Property maintenance, lease interpretation, site disputes and escalations.
- Ensure the integrity of the lease data within the system including the monthly payment of rent, budgeted CAM, taxes, year-end reconciliations, and other ah-hoc billings.
- Assist in the delivery of property tax reviews, Lease audits & process improvement.
- Prepares correspondence relating to rent adjustments, outstanding payments, CAM costs, Site Issues, etc.
- Oversee our Non-Restaurant Property portfolio and establish maintenance schedules and day-to-day management.
- Manage our bad debt and collection activities as well as tenant arrears
- Other duties as assigned
Required Skills:
- 5+ years of experience in property management, property accounting or Lease administration with strong financial competencies and/or legal experience in retail/commercial real estate
- Extraordinary interpersonal and communication skills both internal and external that show a capability of influencing a wide range of audiences on sometimes complicated or delicate issues
- Well-organized with the ability to manage various competing priorities
- Ability to work in teams, particularly cross-functional ones
- Ability to thrive in a fast-paced environment and deal with uncertainty
- Advanced Project Management Skills
Key Success Factors
- Well-organized with the ability to manage various competing priorities
- Being nimble and a good problem solver: able to deal with problems where a precedent solution isn't readily available
- Ownership mentality
- Excellent communication and ability to drive a win-win situation for stakeholders with competing priorities
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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