Spa Manager
- Lead, coach, train and set expectations for a team of spa service professionals
- Demonstrate ability to balance coaching with discipline
- Deliver outstanding client experiences in spa services and retail operations
- Manage, coach and train team on selling spa services and products to reach or exceed financial goals
- Manage, coach and train team on cost management best practices
- Manage administrative tasks including but not limited to payroll reports, scheduling, inventory and operational reporting
- Minimum 2 years of experience in spa or hospitality management
- Excellent knowledge of spa services and retail operations
- Ability to meet or exceed sales goals
- Ability to meet or exceed cost of goods sold goals
- Strong desire to provide, train and deliver outstanding customer service
- Deep knowledge and understanding of spa services and product line with strong capacity to sell these to clients
- Ability to work flexible schedule including days / evenings / weekends / split shifts and holidays
· Competitive pay structure inclusive of commissions & bonuses
- Flexible schedule to fit your life
- In-depth orientation and follow-up in-house training
- Uplifting team atmosphere
Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It Makes a Difference Who You Work For!
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.