Process telephone callsProcess group arrivals and departuresRegister arriving guests and assign roomsProcess guests' departures, calculate charges and receive paymentTake, cancel, and change room reservationsResolve minor guest complai[...]
Provide excellent customer service. Greet, serve, and acknowledge guests in a friendly and polite manner. Deliver food and beverages to tables in a timely manner. Assist with bussing tables and maintaining cleanliness in the dining are[...]
Cleaner - Full-time Waverly Place / Squire Court, 97 Rockwood Avenue, St. Catharines, Ontario, Canada Req #2115 Friday, December 13, 2024 Realstar is a fully integrated management firm providing a full range of investment and property [...]
public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial p[...]
Be an ambassador for our brand as a Royal Service Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come.What you will be [...]
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for
Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Takes proactive approaches when dealing with gues[...]
co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subo[...]
Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether pro[...]
Acts as a liaison to the kitchen staff. Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain[...]